Tag Archives: Commercial Phone Services
Client Spotlight: High Level Movers
As its moniker connotes, Melo Technology’s Client Spotlight blog series places a well-deserved spotlight on the many incredible businesses throughout North America that we proudly call clients. Our team has long believed that our success is determined by the success of the businesses that entrust us as their telecommunications provider....
Why Paying Attention To Detail Is A Must For Business Success
With such a busy schedule, it can be easy to get swept up. After all, you’re a business owner. Your day-to-day activities include chasing growth, scaling operations and launching new products. Throughout all of the hustle and bustle, however, it’s imperative that you don’t overlook a trait that separates great...
The Importance Of Taking Notes During Business Phone Calls
As a successful business owner, you’re surely aware of the following truth. Clear and consistent communication is non-negotiable. You have numerous conversations on a daily basis, right? These talks with your clients, vendors and team members are often packed with vital information. But be honest. When you hang up on...
Maintaining Your Business Phone Number Is Crucial For Long-Term Success
“What’s your phone number?” Has the answer to this question changed at any point over the past decade or so? If so, you may be hurting your business. Your business phone number is more than just a contact. It’s a critical part of your brand identity and customer service strategy....
Enjoy The Benefits Of Making Unlimited Free Calls Across The World
Long distance isn’t what it used to be. Once upon a time, not all that long ago, the term was associated with extremely high costs. It caused people to speak to their loved ones who live abroad very infrequently. Business owners also felt the brunt of huge long distance charges....
How Your Business Benefits From Custom On-Hold Messaging For Callers
As you’re well aware, first impressions go a long way. What is the impression that callers get when they ring up your company? Let it be known that when consumers call your business, every second of their time matters. Therefore, it’s important that you don’t overlook the time they spend...
How Voicemail-to-Email Can Help Your Business To Stay Responsive
So what is voicemail-to-email? Well, it’s exactly what it sounds like! When someone leaves a voicemail on your business line, the message is automatically converted into an audio file. It is then sent directly to your designated email inbox. Depending on your setup, it may also include a text transcription...
More Do’s And Don’ts Of Over-The-Phone Customer Service
It’s no secret that the Melo Technology team is a big proponent for providing top-notch customer service. We have long heralded the need to put customers first. In our last blog, we went over some important do’s and don’ts of providing over-the-phone customer service. They included answering the phone promptly,...
The Do’s And Don’ts Of Over-The-Phone Customer Service
If you’ve heard it once, you’ve likely heard it a thousand times. So, let’s make this 1001, shall we? Providing excellent customer service is of paramount importance. Nothing is more important to the success of your business than the way it makes its customers feel. Especially for small and medium-sized...
Melo Technology Receives Prestigious Recognition For Award Nomination
We have some pretty exciting news! On the afternoon of Thursday, February 20th, Melo Technology received some very heartwarming and prestigious recognition. Our team is beyond honoured to have received a congratulatory letter from the Honourable Rechie Valdez. As the Minister of Small Business, she took some time out of...