Commercial Phone Services Archives - Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

13 Feb

Industry News, MeloTel Features, MeloTel News, Social Media

How To Show Your Business Some Love This Valentine’s Day

February 5, 2025
By Dan Faraldo

Valentine’s Day comes tomorrow! On behalf of the entire Melo Technology team, we wish you a wondrous day that sees you showered with love. Now, as a business owner, you should remember that Valentine’s Day isn’t just about chocolates and roses. It’s also a great time to show...

07 Feb

Industry News, MeloTel Features, MeloTel News

Melo Technology Nominated For Tech Business Of The Year!

February 7, 2025
By Dan Faraldo

It was just over a month ago that Melo Technology celebrated its 16th anniversary as a business. We couldn’t be more excited about what the future holds! Over the years, we’ve worked tirelessly to expand our suite of business solutions. It’s a top mission of ours to ensure...

31 Jan

Industry News, MeloTel Features, MeloTel News

How Your Over-The-Phone Customer Service Can Brighten Someone’s Day

January 28, 2025
By Dan Faraldo

When was the last time you hung up from a customer service call feeling genuinely happy? For many people, great customer service experiences aren’t just about solving problems. They’re about how the interactions make them feel. Excellent over-the-phone customer service has the unique power to turn someone’s stressful...

10 Jan

Industry News, MeloTel Features, MeloTel News

How Being Accessible To Your Customers Can Make Or Break Your Business

January 13, 2025
By Dan Faraldo

In the year 2025, there is no escape. Nor should there be! We’re talking about being a business owner and enabling your customers to find you when they need you. Now, we’re not saying you should be readily available and on-call 24/7. However, during business hours, there is...

03 Jan

MeloTel Features, MeloTel News

Melo Technology Celebrates 16 Years In Business!

December 27, 2024
By Dan Faraldo

Happy New Year! Allow us to officially welcome you to 2025 and offer you our very best wishes for this new and exciting year. As it is at the beginning of every new year, it is a very special time in the world of Melo Technology. As of...

31 Dec

Customer Service, MeloTel Features, MeloTel News

Wishing You And Yours A Happy And Prosperous 2025

January 8, 2025
By Dan Faraldo

2025 is about to begin! As we stand on the threshold of this exciting New Year, the entire Melo Technology team would like to extend its warmest wishes to you all. Consider this a huge shout out to our valued clients, dedicated colleagues and cherished friends! Now, the...

16 Dec

Customer Service, Industry News, MeloTel Features

Why Excellent Customer Service Over The Phone Is A Holiday Season Must

December 4, 2024
By Dan Faraldo

The holiday season is a critical time for businesses across all industries. As customer demand spikes and sales opportunities soar, companies must step up to meet rising expectations. While holiday promotions, festive branding and convenient shopping options matter, there’s one element that can make or break your holiday...

22 Oct

Industry News, MeloTel Features

Say Hello To 942 – Toronto’s New Area Code Arrives In April!

October 22, 2024
By Dan Faraldo

There are members of the Melo Technology team that are old enough to remember a time when we didn’t have to dial area codes to phone someone. Back in the 1980’s, it was commonplace to simply use the seven digits representing the phone number to make a phone call. This...

18 Oct

Industry News, MeloTel Features, MeloTel News

4 Simple Ways For Small Business Owners To Cut Costs And Boost Profits

October 16, 2024
By Dan Faraldo

Are you looking to cut costs at your place of business? Which business owner isn’t, right? In our last blog, we highlighted the fact that going paperless is an easy way to save money and improve a company’s bottom line. However, that’s just the beginning. There are numerous areas where...

26 Sep

Customer Service, MeloTel Features

3 Best Practices For Phone Agents To Handle Customer Complaints

September 24, 2024
By Dan Faraldo

One of the top signifiers that you are an excellent provider of customer service is that you’re able to quell angry customers. No matter your business or industry, you’re bound to encounter consumers who aren’t particularly pleased about something. Sometimes, it’s a faulty product. Other times, it’s a late shipment....

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Tag Archives: Commercial Phone Services

How Being Accessible To Your Customers Can Make Or Break Your Business

Why Excellent Customer Service Over The Phone Is A Holiday Season Must

Say Hello To 942 – Toronto’s New Area Code Arrives In April!

3 Best Practices For Phone Agents To Handle Customer Complaints

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