Melo Voice AI

Conversational AI Assistants

Elevate Your Business with Melo Voice AI

The Future of Customer Interaction

Introducing Melo Voice Conversational AI, the cutting-edge solution designed to revolutionize the way businesses handle customer interactions. As the first-to-market service in this category, Melo Voice AI offers a tremendous opportunity for business owners to enhance their operations with state-of-the-art virtual assistant technology.

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Why Choose Melo Voice Conversational AI?

Unparalleled Convenience: Our AI-driven voice assistant is capable of taking calls, scheduling appointments, and transferring calls based on context. This ensures that your customers receive timely and accurate responses, enhancing their overall experience with your business.

Seamless Integration: By leveraging advanced integration capabilities, Melo Voice AI seamlessly connects with your favourite apps like Slack, Teams, and email services. This means all your important updates and reports are delivered straight to your preferred platform, keeping you in the loop without any extra effort.

Voice AI Call Examples

Example: 24 / 7 Plumbing Service
Example: Placing a pickup order at a restaurant.
Example: Lead Capture for a web design and development company
Example: Technical support call triage

Key Features

  • Human-like Interaction: Our advanced AI technology ensures that your customers feel like they're talking to a real person, making interactions more natural and engaging.
  • 24/7 Availability: With Melo Voice AI, your business is always open. Our AI assistant handles calls round the clock, ensuring you never miss an important customer interaction.
  • Contextual Call Transfers: The AI can intelligently transfer calls to the appropriate department or team member based on the conversation context, improving efficiency and customer satisfaction.
  • Appointment Scheduling: Automate your appointment bookings with ease. The AI assistant can manage your calendar, book appointments, and send reminders to both you and your customers.
  • Detailed Reporting: Receive comprehensive reports on all interactions. Whether it's a summary of calls taken or appointments scheduled, all data is compiled and sent to your email or integrated apps.

Benefits for Your Business

  • Boost Productivity: Free up your team from routine tasks and let them focus on more strategic activities. Melo Voice AI handles the repetitive work, increasing overall productivity.
  • Improve Customer Satisfaction: With instant responses and efficient call handling, your customers will enjoy a superior service experience, leading to higher satisfaction and loyalty.
  • Cost-Effective Solution: Save on the costs of hiring additional staff. Our AI assistant offers a scalable solution that grows with your business needs without the overheads.
  • Enhanced Data Insights: Gain valuable insights into customer interactions and behaviour through detailed reports, helping you make informed business decisions.

Maximize Efficiency with Melo Voice AI

Unlock the full potential of your business with Melo Voice Conversational AI. Our innovative virtual assistant technology is designed to streamline your operations, enhance customer satisfaction, and integrate seamlessly with your existing tools. Discover how our intelligent call handling, automated scheduling, and seamless integration features can transform your business communications and drive growth.

Intelligent Call Handling

Transform your customer service with AI-driven call handling. Melo Voice AI intelligently routes calls to the right department or team member based on the context of the conversation, ensuring your customers always reach the right person quickly and efficiently.

Automated Scheduling

Connect your calendar. Never miss an appointment again. Our AI assistant can manage your calendar, book appointments, and send reminders to both you and your customers, streamlining your scheduling process and freeing up valuable time.

Seamless Integration

Connect effortlessly with your favourite apps. Melo Voice AI integrates smoothly with platforms like Slack, Teams, and your email service, ensuring all important updates and reports are delivered straight to your preferred channels.

PILLARS TO IMPLIMENTATION

  • Defined Your Case
  • Create an Assistant
  • Input Data and Training
  • Review and Measure
  • Support and Maintenance

WHO CAN I USE MELO?

Melo Voice Conversational AI is a game-changer for industries such as healthcare, customer service, finance, retail, hospitality, real estate, and education. By automating tasks like scheduling, customer inquiries, and transaction processing, it enhances customer engagement and operational efficiency. Businesses can provide 24/7 support, reduce administrative burdens, and offer personalized experiences, leading to higher customer satisfaction and streamlined operations.

HIGH VOLUME?

If your business handles a high volume of interactions, Melo Voice AI is equipped to scale with your needs. Our advanced AI technology and robust infrastructure can manage large volumes of calls and inquiries efficiently, ensuring that every customer interaction is handled promptly and professionally. We offer customizable plans that cater to high-volume businesses, providing ample minutes and additional features to support your operations. For tailored solutions and to discuss the best plan for your high-volume requirements, please contact our sales team at Melo Technology.

Use Cases

Local Burget Joint

A trendy fast-food chain, utilized Melo Voice AI to manage phone orders and customer inquiries. The AI assistant took orders, answered menu questions, and provided information on promotions. This implementation streamlined the order process, reduced wait times, and led to a 25% increase in order accuracy. Customers appreciated the quick and efficient service, boosting overall satisfaction and repeat business.

Plumbing Service Company

A local plumbing service, integrated Melo Voice AI to handle incoming service requests and emergency calls. The AI assistant triaged calls, provided initial troubleshooting tips, and scheduled service appointments. This reduced the response time for urgent plumbing issues by 40%, increased the efficiency of the dispatch team, and improved customer satisfaction by ensuring timely service.

Real Estate Client Engagement

A real estate agency employed Melo Voice AI to manage property inquiries and schedule viewings. The AI assistant provided detailed property information and booked appointments for potential buyers. This automation allowed agents to focus on closing deals and negotiating offers, resulting in a 15% increase in successful property transactions and a 20% boost in client engagement and satisfaction.

Hospitality Booking Management

A popular hotel chain adopted Melo Voice AI to handle room booking inquiries and confirmations. The AI assistant managed reservations, answered frequently asked questions, and provided local area information to guests. This automation led to a 35% increase in direct bookings and a 10% improvement in overall guest satisfaction, as customers appreciated the efficient and personalized service.

Retail Customer Service

An online retail company integrated Melo Voice AI to manage customer inquiries about order status, returns, and product information. The AI assistant effectively handled over 70% of customer interactions, freeing up human agents to focus on more complex issues. This resulted in a 20% increase in customer satisfaction scores and a 15% reduction in average response time.

Healthcare Appointment Scheduling

A regional healthcare provider implemented Melo Voice AI to handle patient appointment scheduling and reminders. By automating these tasks, the provider reduced administrative workload and minimized appointment no-shows by 30%. Patients appreciated the 24/7 availability, which allowed them to schedule and confirm appointments at their convenience, leading to improved patient satisfaction and operational efficiency.

Financial Services Support

A mid-sized bank utilized Melo Voice AI to assist with routine banking inquiries and transaction processing. The AI was able to manage a high volume of customer calls, providing information on account balances, recent transactions, and loan applications. This led to a 25% reduction in call centre workload and a significant improvement in customer experience, as clients received quick and accurate responses.

Easily manage Do Not Call lists

Melo makes it easy to maintain CRTC with outgoing calling routes. Maintain your own Do Not Call lists companywide or for specific departments within your organization.

MELO VOICE AI PRICE PLANS

50 MINUTES

Perfect for small businesses just starting with AI. This plan offers essential features to enhance your customer interactions.

Additional minutes at $0.50/minute.

$50

monthly subscription

  • Assistants (1)
  • Inbound Calls
  • Outbound Calls
  • Assistant Web Widget
  • Assistant Templates
  • Teams (1)
  • Automation Flows (1)
  • Call Recording
  • Zapier Integration
  • Twilio Integration*
  • ElevenLabs*

Local phone numbers are $7/month.

750 MINUTES

Ideal for growing businesses needing more AI assistant minutes. This plan provides robust features to support increased customer engagement.

Additional minutes at $0.50/minute.

$300

monthly subscription

  • Assistants (5)
  • Inbound Calls
  • Outbound Calls
  • Assistant Web Widget
  • Assistant Templates
  • Teams (2)
  • Automation Flows (2)
  • Call Recording
  • Zapier Integration
  • Twilio Integration*
  • ElevenLabs*

Local phone numbers are $7/month.

3000 MINUTES

Best for larger enterprises or businesses with high call volumes. This plan offers extensive minutes and comprehensive features to handle all your customer interaction needs.

Additional minutes at $0.50/minute.

$1,000

monthly subscription

  • Assistants (10)
  • Inbound Calls
  • Outbound Calls
  • Assistant Web Widget
  • Assistant Templates
  • Teams (10)
  • Automation Flows (10)
  • Call Recording
  • Zapier Integration
  • Twilio Integration*
  • ElevenLabs*

Local phone numbers are $7/month.

All rates shown in Canadian (CAD) Currency

*Indicates a service which requires an account with a third party.

Our services are currently available by invite only. To request an invite, please contact the Melo Technology sales office with your ideas. We look forward to hearing from you and exploring how our AI solutions can benefit your business.

Do you need to answer calls at 3am?

Ensure 24/7 availability for your customers with our AI assistant, handling inquiries and emergencies even outside business hours.

Are you missing valuable calls?

Never miss an important customer interaction again. Our AI assistant ensures all calls are answered promptly and efficiently.

Is your team overwhelmed with routine tasks?

Free up your team to focus on strategic activities by automating routine customer service tasks with our intelligent AI.

Struggling to manage high call volumes?

Our scalable AI solution can handle large volumes of calls, ensuring every customer gets the attention they deserve.

Need to improve customer satisfaction?

Enhance your customer service with quick, accurate, and personalized responses from our AI assistant, leading to higher satisfaction rates.

Looking to streamline appointment scheduling?

Automate your scheduling process with our AI assistant, reducing no-shows and making it easy for customers to book appointments.

Need detailed reports on customer interactions?

Gain valuable insights with comprehensive reports on all interactions, helping you make informed business decisions.

Looking to cut down operational costs?

Save on hiring additional staff by using our cost-effective AI assistant, which scales with your business needs.

Want to enhance your brand's voice?

Deploy AI assistants with unique personalities and capabilities that reflect your brand's voice, providing a consistent customer experience.

Is your current customer service too slow?

Improve response times significantly with our AI assistant, which handles queries and issues faster than human agents.

Join the Future of Business with Melo Technology

At Melo Technology, we're at the forefront of integrating Conversational AI into business workflows, and we’re inviting forward-thinking businesses to join us on this journey. If you're serious about transforming your operations and enhancing customer interactions, we want to hear from you. We're currently prioritizing established businesses that are ready to take the next step in their digital evolution. This isn’t for tire kickers—this is for those who understand the power of AI and are eager to integrate it into their business strategy. Tell us how you plan to leverage Conversational AI within your organization. Share your use case, and we'll assess how we can best support your needs. Once reviewed, we’ll keep you informed about your place in the deployment queue, ensuring that you’re on track to bring this cutting-edge technology into your operations. Ready to get started? Submit your details, and let’s explore how Melo Technology can help revolutionize your business.
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