Search Results for: personal touch
How Your Over-The-Phone Customer Service Can Brighten Someone’s Day
When was the last time you hung up from a customer service call feeling genuinely happy? For many people, great
Why Today’s Consumers Still Prefer To Get Phone-Based Customer Service
“I need to get someone on the phone right away.” This statement is uttered by many a consumer on a
Why Posting Nothing But Ads On Social Media Is Bad For Business
Do you know anyone who doesn’t have at least one social media account? Save for the average senior citizen, it’s
Which Customer Service Tasks Are Best Handled Over The Phone?
There has never been a time when customer service didn’t matter. However, it can be argued that, in 2024, excellent
Be Sure To Avoid These Customer Service Phone Fails
We all know how important customer service is. In today’s world, one bad experience can send a consumer away forever.