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15 Aug Customer Service, MeloTel Features Call Recordings Can Be A Call Centre’s Saving Grace August 15, 2023 By user Do you own and/or operate a ball centre business? If so, you’re surely aware of the extreme importance of providing
09 Aug Customer Service, MeloTel Features Using Stellar Phone Conversations To Set Your Business Apart August 9, 2023 By user The world has become a place where using our thumbs is the go-to method of communicating messages to others. Unquestionably,
14 Mar Customer Service, Industry News, MeloTel Features How Regular Feedback Sessions Can Boost Call Centre Productivity March 14, 2023 By user In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer