03 Dec Customer Service, MeloTel News A Quick Reminder About MeloTel’s Holiday Hours December 3, 2019 By user 0 comments It’s hard to believe that, in less than a month’s time, we’ll be welcoming, not just a new year, but
13 Nov Customer Service, Industry News, MeloTel Features How To Improve The Lives Of Your Call Centre Employees November 13, 2019 By user 0 comments As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for
18 Oct Industry News, MeloTel News Sign Our Petition To Encourage Indeed To Alert Job Seekers Of Fraud! October 18, 2019 By user 0 comments As we reported in a blog, earlier this week, MeloTel is a recent victim of fraud. A scammer who goes
15 Oct Industry News, MeloTel News Please Beware Of The Fake MeloTel Job Posting On Indeed October 15, 2019 By user 0 comments A couple of weeks ago, we made the announcement about a MeloTel imposter who was fraudulently luring job seekers with
10 Sep Customer Service, Industry News, MeloTel Features How Can Putting Callers On Hold Improve Customer Satisfaction? September 10, 2019 By user 0 comments The following are two phrases that communicate the exact same message in totally different ways. Phrase #1: Hold please. Phrase
23 Aug Industry News, MeloTel News, Social Media 3 Reasons Why Your Company Should Launch An Online Contest August 23, 2019 By user 0 comments Over our past couple of blogs, we’ve excitedly been promoting our latest Facebook contest. At the same time, we’ve been
01 Aug Customer Service, Industry News, MeloTel Features What Are The Best Ways To Politely Get Off The Phone? August 1, 2019 By user 0 comments Let us be perfectly clear. We LOVE talking to our customers. After all, the very foundation of MeloTel is the
23 Jul Customer Service, Industry News, MeloTel News Why You Should Give Each Of Your Employees A Sandwich July 23, 2019 By user 0 comments Who doesn’t love free food? By giving each of your employees a sandwich each day, you’ll ensure their bellies will
16 Jul Customer Service, Industry News, MeloTel Features The Importance Of Using Positive Language July 16, 2019 By user 0 comments At MeloTel, we care a great deal about customer service. As consumers ourselves, we pay close attention to how we’re
09 Jul Industry News, MeloTel Features, MeloTel News 3 Small Steps To Making Your Blog Bigger And Better July 9, 2019 By user 0 comments You have a blog section on your company website, but it doesn’t seem to be getting much attention. What’s the