07 Aug Customer Service, Industry News, MeloTel Features How Feedback Is A Key To Your Company’s Success August 7, 2020 By user 0 comments No matter what type of business you run, feedback will always be a very important part of its success. Think
09 Mar Industry News Over A Billion Android Devices Are At Risk Of Being Hacked March 9, 2020 By user 0 comments Some pretty interesting news in the world of telecommunications was released last week. As reported by Cillian O’Brien of CTV
04 Feb Customer Service, Industry News, MeloTel Features How Live Call Monitoring Will Help You Coach A Championship Team February 4, 2020 By user 0 comments Do you own or operate a call centre business? If so, it’s part of your job to make sure your
27 Dec Customer Service, Industry News Wishing You A Very Happy New Year! December 27, 2019 By user 0 comments There’s less than a week left in the decade! 2020 is almost here and the MeloTel team would like to
14 Nov Customer Service, Industry News, MeloTel Features Making Your Call Centre A Go-To Destination For Employment November 14, 2019 By user 0 comments With the holiday season fast approaching, there are many different reasons to inject festive cheer into your work atmosphere. Now,
13 Nov Customer Service, Industry News, MeloTel Features How To Improve The Lives Of Your Call Centre Employees November 13, 2019 By user 0 comments As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for
01 Nov Industry News, MeloTel Features Welcome To The Unofficial Start Of The Holiday Shopping Season! November 1, 2019 By user 0 comments Welcome to November everyone! If you’re like us, you’re probably thinking “Wow, it’s that time of year already?!” But we
16 Oct Industry News, MeloTel Features, MeloTel News Why It’s Important To Send Out Regular Newsletters October 16, 2019 By user 0 comments Once upon a time, MeloTel sent out weekly newsletters to subscribers via email. We did so because we love conversing
02 Aug Customer Service, Industry News, MeloTel Features Avoiding Awkwardness: Ending Calls The Professional Way August 2, 2019 By user 0 comments We’ve all been on the phone with talkative customers. And, as we mentioned in our last blog, we love them!
31 Jul Industry News, MeloTel Features, MeloTel News 3 Keys To Getting The Most Out Of Your Call Centre Employees July 31, 2019 By user 0 comments In our last blog, we revisited the ever-important concept of increasing productivity in your call centre. If you notice, our