15 Nov Industry News, MeloTel Features Why Teamwork Is Vital Part Of Any Company’s Success November 15, 2019 By user 0 comments At MeloTel, we consider teamwork an absolute must. Every member of our team brings a very specific and unique talent
22 May Customer Service, Industry News, MeloTel Features, MeloTel News 3 Reasons To Make The Switch To A VoIP Phone Service May 22, 2019 By user 0 comments Are you still using a landline? Are you still paying for long distance charges? Are you still incurring large phone
25 Apr Industry News, MeloTel Features What Are The Benefits To Having Out-Of-Office Workers? April 25, 2019 By user 0 comments In the year 2019, the concept of the company office has changed dramatically. Today, an “office” is literally any location
10 Apr Customer Service, Industry News, MeloTel Features What To Provide Your Phone Agents In Order To Get Better Results April 10, 2019 By user 0 comments Don’t underestimate the importance of company culture. Our good friends over at Hire Value Inc. consistently remind us that a
04 Apr Customer Service, Industry News, MeloTel Features Does Smiling On The Phone Really Make A Difference? April 4, 2019 By user 0 comments Smile before you dial. As far as the MeloTel team is concerned, this should be the number one rule followed
23 Jan Customer Service, MeloTel Features How To Inspire Your Phone Agents To Give You Their Best Efforts January 23, 2019 By user 0 comments In our last blog, we revisited the topic of boosting call centre productivity. In today’s blog, we’ll continue to provide
22 Jan Customer Service, MeloTel Features How Can You Make Your Call Centre More Productive? January 22, 2019 By user 0 comments There isn’t a call centre business owner or manager alive who doesn’t want to see his/her business constantly securing growing
28 Nov Industry News, MeloTel News How Having A Fun Working Environment Is Good For Business November 28, 2018 By user 0 comments At MeloTel, we have had the pleasure of calling Calgary-based Hire Value Inc. our client for the better part of
12 Oct Industry News, MeloTel Features Bettering The Phone Agent Experience In Your Call Centre October 12, 2018 By user 0 comments Call centres all over North America employ some of the hardest workers in the continent. As we’ve pointed out in
04 Oct Industry News, MeloTel Features How To Make Your Call Centre A Better Place To Work October 4, 2018 By user 0 comments A call centre manager’s work is never done. He/she must constantly endeavour to improve performances in order to maximize profits