21 Feb Customer Service, Industry News, MeloTel Features 3 Tips For Training Your New Call Centre Employees February 21, 2019 By user 0 comments As we often say, call centre work is hard work. This is why, if we’re being honest, most call centre
19 Feb Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up When They’re On Hold February 19, 2019 By user 0 comments They say that “silence is deafening”. The ironic turn of phrase suggests that, in some cases, a lot can be
13 Dec Customer Service, Industry News, MeloTel Features Staying On Top Of Customer Service Throughout The Holidays December 13, 2018 By user 0 comments Over the course of the past several years, the MeloTel Blog has devoted many an entry to the concept of
05 Dec Customer Service, Industry News, MeloTel Features Delivering Your Best Customer Service Is A Holiday Season Must December 5, 2018 By user 0 comments Providing top-of-the-line customer service is important all year round. But, it can be argued that there’s no more important time
02 Nov Customer Service, Industry News, MeloTel Features Continuing To Ensure You Provide Superior Holiday Customer Service November 2, 2018 By user 0 comments In our last blog, we returned to the topic of customer service and highlighted how important it is to provide
01 Nov Customer Service, Industry News, MeloTel Features How To Bolster Your Customer Service For The Holiday Rush November 1, 2018 By user 0 comments Welcome to the first of November! In the business world, today is unofficially regarded as the first day of the
12 Jul Customer Service How To Make Your Over-The-Phone Customer Service Stand Out July 12, 2018 By user 0 comments In any blog you read about providing excellent customer service, you’re bound to receive the cookie-cutter style of advice that
06 Jul Customer Service, Industry News, MeloTel News 3 More Tips For How To Bolster Production In Your Call Centre July 6, 2018 By user 0 comments In our last blog, we revisited the concept of call centre productivity and offered some tips to call centre managers
25 May Client Spotlight, Customer Service, Industry News, MeloTel News How Can You Get Everyday Consumers To Love Being Your Customers? May 25, 2018 By user 0 comments In yesterday’s blog, we offered up some tips for how you can excite and engage your customers. We’re proud to
24 May Customer Service, Industry News, MeloTel News 3 Easy Ways To Excite And Engage Your Customers May 24, 2018 By user 0 comments At MeloTel, we like to consider our team to be of the “practice what you preach” variety. This is why