26 Apr Customer Service, MeloTel Features 3 Steps To Being The Best Phone Agent You Can Be April 26, 2018 By user 0 comments At MeloTel, we have many years of experience working with business owners who run call centres. We’re very well aware
21 Mar Customer Service, MeloTel Features Mastering The Art Of Returning Every Phone Call March 21, 2018 By user 0 comments Is there anything more annoying than being ignored? No one likes to be shut out. When people feel like they
08 Mar Industry News, MeloTel Features 3 Disadvantages Of Sticking With Your Landline Telephones March 8, 2018 By user 0 comments It’s a secret to no one that MeloTel has long championed the use of VoIP telephony by small and medium-sized
02 Mar Customer Service, MeloTel Features Using The Telephone To Provide The Best Customer Experiences Possible March 2, 2018 By user 0 comments No matter how advanced modern technology has become, there’s still no beating the good old telephone when it comes to
01 Mar Customer Service, MeloTel Features 3 Telephone Customer Service Practices That Earn Brands Glowing Reputations March 1, 2018 By user 0 comments For small business owners all over North America, it is vitally important for them and their employees to master the
26 Jan Customer Service, MeloTel Features More Telephone Etiquette Tips To Help Separate Your Brand From Its Competitors January 26, 2018 By user 0 comments An objective of business owners everywhere is to have their businesses stand out from their competitors. In many cases, they
25 Jan Customer Service, MeloTel Features Telephone Etiquette Tips That Help To Secure Loyal Customers January 25, 2018 By user 0 comments At MeloTel, we pride ourselves on our ability to change the way North American companies do business. With the help
18 Jan Industry News, MeloTel Features Reminding You About The Advantages Of VoIP Over Landline Phones January 18, 2018 By user 0 comments As Canada’s Hosted Company, MeloTel proudly heralds the many benefits of VoIP-based telephone systems. Since our inception, we have been
10 Jan Industry News, MeloTel Features The Importance Of Regular Feedback Sessions With Your Phone Reps January 10, 2018 By user 0 comments In our last blog, we pointed out that one of the top ways to keep your call centre employees pumped
06 Dec MeloTel Features, MeloTel News 3 Reminders Of How To Offer Festive Customer Service Over The Phone December 6, 2017 By user 0 comments The busy holiday shopping season – which is the present time of year (“present”, see what we did there?) –