The Most Reliable & Trusted VOIP Service Provider
CALL MONITORING SYSTEM
Listen to both parties in the call un-detected. Tap into real-time conversations as they happen. Now management can easily keep track of call compliance while establishing powerful training tools. Gain deep insight into the techniques that fuel agent productivity.
Subtly drop-in and coach agents on live calls at any stage of the sales process. Give supervisors the power to virtually “whisper” suggestions or jump into the conversation whenever a rep is in need of assistance. In the event an interaction requires supervisory intervention, quickly “barge-in” to immediately assist and resolve any pending issues your rep may be unable to fulfill, while still maintaining the overall customer experience.
Melo wants to win your business!
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What our customers have to say
Very happy with the service and expertise we experienced with Melo.
Fantastice to work with. Available and helpful.
I have been in business for 40 years & have used many companies for different businesses , I have never had the customer service from any company that Melotel has given me over the years . 10 Stars !
I've worked with Melotel for over four years now. They are a top-notch IT services company. John and his team are highly knowledgeable, responsive, and dedicated to providing exceptional customer service. They've helped me manage servers, communications, and IT issues with ease, and I've never had any complaints. 🙂 Highly recommended!!
Extreme happy with the work that was done!
Great service and product. Highly recommended
Great company to work with, always there when you need help and the staff is super helpful and actually calls you back!!! Keep up the good work and the new services.
We are using Melotel for our business. Their services have been very convenient and effective for us and our customers! Their services are also very affordable! We recommend them to our friends and family for their businesses all the time 🙂