The Most Reliable & Trusted VOIP Service Provider
in Canada
CALL MONITORING SYSTEM
MONITOR
Listen to both parties in the call un-detected. Tap into real-time conversations as they happen. Now management can easily keep track of call compliance while establishing powerful training tools. Gain deep insight into the techniques that fuel agent productivity.
WHISPER
Subtly drop-in and coach agents on live calls at any stage of the sales process. Give supervisors the power to virtually “whisper” suggestions or jump into the conversation whenever a rep is in need of assistance. In the event an interaction requires supervisory intervention, quickly “barge-in” to immediately assist and resolve any pending issues your rep may be unable to fulfill, while still maintaining the overall customer experience.
Melo wants to win your business!
We welcome your questions!
What our customers have to say
Mithun Srinivas
2023-04-18
I've worked with Melotel for over four years now. They are a top-notch IT services company. John and his team are highly knowledgeable, responsive, and dedicated to providing exceptional customer service.
They've helped me manage servers, communications, and IT issues with ease, and I've never had any complaints. 🙂
Highly recommended!!
Nick Baksh
2023-04-17
Extreme happy with the work that was done!
Miko Kolodziej
2022-11-04
Great service and product. Highly recommended
Pino Arpa
2022-10-25
Great company to work with, always there when you need help and the staff is super helpful and actually calls you back!!! Keep up the good work and the new services.
huda bilal
2022-10-21
We are using Melotel for our business. Their services have been very convenient and effective for us and our customers! Their services are also very affordable! We recommend them to our friends and family for their businesses all the time 🙂
Michael Muzzin
2022-10-20
The team at Melotel continue to provide exceptional service and I am a proud customer. The team always goes above and beyond in a professional and expedited manner and I have referred many of my contacts to Melotel to take advantage of their great services for businesses. Keep it up Team Melotel!
Howard Roth
2022-10-20
The day we switched over to MeloTel is the day that our business improved in so many ways. Our productivity and sales increased immediately and we have never looked back. MeloTel's support staff are also incredible and are always available when we have a question or need help.
If you want to improve your company and save money I strongly recommend MeloTel to any size business.
Howard Roth
Founder - Universal Lighting - Les Cedres, Quebec, Canada
Dave Bussoli
2022-10-20
John was absolutely amazing to deal with. Leading up to the project days he answered all questions and made the process seamless and simple . The end result was incredible and I am very pleased with the quality of the work, everything was on time and as promised. Would highly recommend this company. Thank you.
Dave
The Vue EventVenue and Clubhouse Eventspace