Ibrahim Ali is Melo Customer Service & Technical Support Specialist. Born to Indian parents in Courtice, Ontario and raised in Brampton, Ibrahim is a 2020 York University graduate with a degree in IT & Business. Ibrahim extended his academic career via post-graduate studies in financial technology at the University of Toronto. However, with all of his educational acumen, the self-professed sushi lover and Toronto Raptors fan understands how to provide top-of-the-line customer service. The former Staples manager is extremely proficient at both finding solutions to a wide variety of technology-based issues and offering incredibly warm and friendly customer service. Ibrahim is a proven solution finder. He thoroughly enjoys resolving any and all technical issues had by clients. As long as the customer is left happy, Ibrahim is happy.