How Voicemail-to-Email Can Help Your Business To Stay Responsive

So what is voicemail-to-email? Well, it’s exactly what it sounds like! When someone leaves a voicemail on your business line, the message is automatically converted into an audio file. It is then sent directly to your designated email inbox. Depending on your setup, it may also include a text transcription of the message for quick reading.

As its name suggests, voicemail-to-email allows you to manage voicemails like emails. It doesn’t matter if you’re in the office, working remotely or on the go. As well, it doesn’t matter which device you use. Your smartphone, tablet, laptop or desktop computer all give you access to your email accounts, right? Therefore, with voicemail-to-email, you can check your voicemails in a bunch of ways!

You improve your response time.

As we pointed out in our last blog, your accessibility to your clients and customers is vital to your company’s success. When customers leave messages for you, they expect for you to return them almost immediately. With voicemail-to-email, you’re pretty much assured to never miss a message. As well, you’ll no longer have to check your voicemail inbox manually.

With voicemails sent straight to your email account, you can respond to customers quickly. In many cases, you’ll be able to do so before your competition speaks to your callers. Faster replies build trust. They’re often the top reasons clients will choose your service over another.

You enjoy better organization and record-keeping.

No one is a fan of sorting through voicemail boxes. Voicemail-to-email saves you the hassle. With this sweet feature, you can store, categorize and search through messages directly from your email inbox. Do you need to follow up on a specific conversation from last month? A quick keyword search in your email makes retrieval both simple and efficient.

It’s important to note that voicemail-to-mail also gives you greater accessibility when you work remotely. The feature guarantees you that your messages are accessible no matter where you are. Because your voicemails double as emails, notifications pop up like getting any other emails. This ensures that you don’t overlook important calls, even outside regular business hours.

You enhance your professionalism.

Being able to respond promptly is a definite people-pleaser. It shows clients that you’re attentive and organized. By getting to your messages quicker, you add a layer of professionalism that can set your small business apart from the competition. Letting messages go unnoticed is no way to treat your customers and not a good reason to lose business.

It’s also worth mentioning that voicemail-to-email helps with discretion and privacy. Checking voicemails in a busy office can be awkward. With voicemail-to-email, you can listen to messages privately using headphones. Alternatively, you can read the transcript. This helps you to maintain confidentiality, especially for sensitive client communications.

Contact Melo Technology today!

Every user of Melo Technology’s cloud-hosted Commercial Phone Services enjoys a powerful array of calling features that enhance and simplify their communication experience. Benefit from a dedicated extension number, call recordings and unlimited calling to over 22 countries and – you guessed it – voicemail-to-email! To learn more, please don’t hesitate to give us a call at 1-888-MELOTEL or fill out the form on our Contact page.