MeloTel Features
09
Feb
Unlocking The Power Of Call Recordings
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By
user
Call recordings have become a valuable tool for small and medium-sized businesses. They offer a range of benefits that can help to improve customer satisfaction, boost employee performance and drive growth. Whether you're a small startup or a well-established enterprise, call recordings can help you to unlock the full potential...
07
Feb
How Landline Telephone Services Are Starting To Show Their Age
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By
Landline telephone services have been a staple for businesses for many decades. However, with the rise of new technologies and the increasing popularity of internet-based communication solutions, these old services are starting to show their age. What are some of the biggest problems that businesses have using old landline telephone...
02
Feb
Feedback Plays A Crucial Role In Your Call Centre’s Success
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By
Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the brunt of customer frustration and dissatisfaction. For this reason, it is important for call centre managers to provide regular and helpful feedback to their phone agents. Doing so helps them...
31
Jan
The Importance Of Being Readily Accessible To Customers On The Phone
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By
In today's fast-paced world, customers expect immediate and convenient service from the businesses they interact with. For small business owners, this means being readily accessible to their customers on the phone. Whether a customer is looking for information about a product or service, or needs to resolve an issue, the...
26
Jan
How High-Quality Content Can Boost Your Online Presence
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By
Blogging is an important way for small business owners to grow their online reach. There are numerous benefits to regularly creating high-quality content and sharing it on your website and social media channels. You can attract new customers, build trust with your audience and establish yourself as an authority in...
24
Jan
Why Text Messaging Is A Powerful Tool For Small Business Owners
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By
Text messaging is a powerful tool for small business owners who are looking to grow the reach of their brands. With the right strategies, text messaging can help you engage your target audience, build relationships and drive sales. What are some of the most effective ways that text messaging can...
19
Jan
8 Great Ways Small Business Owners Can Grow Their Social Media Followings
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By
Small business owners have a unique challenge when it comes to growing their social media followings. They don't have the same resources as larger companies, but they still need to make a big impact on a small budget. However, with the right strategy, it is possible for small business owners...
17
Jan
MeloTel Is 14!
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By
With the changing over of every year comes a very special milestone for the MeloTel brand. This year, on the fourth of January, our company turned the tender age of 14. Yes, it’s arguable that perhaps there isn’t much to celebrate until next year. For some reason, 15th anniversaries are...
12
Jan
Ditching Landlines For VoIP Telephony: Why You Should Make The Switch
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By
VoIP (Voice over Internet Protocol) telephony has revolutionized the ways in which we communicate. The technology provides businesses with a cost-effective and flexible way to stay connected with their customers and employees. If you're still using traditional landlines for your business, you're missing out on a host of benefits that...
06
Jan
Changes To Make To Your Business In 2023
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By
We’re nearly a week into 2023. There is still plenty of time for you to get your New Year’s Resolutions off the ground. Surely, you’ve considered a number of changes you wish to make to your business in 2023. However, there are some things you may not have thought about...