MeloTel Features Archives - Page 20 of 75 - Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

21 Mar

Industry News, MeloTel Features, MeloTel News

Exploring The Power Of Rebranding Your Company

March 21, 2023
By user

As we excitedly announced last week, the company you’ve grown to know and love as MeloTel will soon be rebranded as MELO. That’s right! We’re in the process of moving to the abbreviated, all capital letters entity named after our brand’s Founder and CEO, John Meloche. After 14 years as...

16 Mar

Customer Service, Industry News, MeloTel Features

How Entrepreneurs Can Utilize Their Smartphones To Boost Business Productivity

March 16, 2023
By user

Smartphones have revolutionized the ways we work and do business. With the advancement of technology, smartphones have become indispensable tools for entrepreneurs and business owners. They’re known to help manage businesses efficiently and keep connected with customers and employees. In what ways can business owners utilize their smartphones to boost...

14 Mar

Blog, Industry News, MeloTel Features, MeloTel News, Statement

FOR IMMEDIATE RELEASE – MELOTEL ANNOUNCES FUTURE BRAND EVOLUTION TO “MELO”

March 14, 2023
By user

March 14th, 2023 - Today marks the beginning of an exciting and transformative journey for MeloTel, a leading telecommunications provider for small and medium-sized businesses across Canada and the USA. After 14 years of delivering exceptional products and services to our valued clients, we are thrilled to announce our plans...

14 Mar

Customer Service, Industry News, MeloTel Features

How Regular Feedback Sessions Can Boost Call Centre Productivity

March 14, 2023
By user

In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer service and ensuring customer satisfaction. However, call centre agents face a myriad of challenges every day. They include everything from handling angry customers to navigating complex systems and procedures. As a...

09 Mar

Customer Service, Industry News, MeloTel Features

Sweetening Your Customer Service With Custom Hold Music

March 9, 2023
By user

When customers call a business, they are often put on hold while they wait to be connected with a representative. This can be a frustrating experience for customers, especially if they are left listening to generic hold music or worse...silence. However, by using custom hold music, businesses can turn this...

07 Mar

Industry News, MeloTel Features

Why Businesses Should Avoid The Hidden Costs Of Hidden Charges

March 7, 2023
By user

As a business owner, you want to make a profit and keep your operations running smoothly. But adding hidden charges to bills can do more harm than good. Hidden charges can damage your reputation, create unhappy customers and ultimately hurt your bottom line. It’s important to understand that your business...

02 Mar

Customer Service, Industry News, MeloTel Features

The Benefits Of Recording A Unique, Yet Professional Voice Greeting

March 2, 2023
By user

In today’s digital age, it’s essential to create a strong first impression with potential customers, clients and partners. One of the best ways to do this is by recording a unique, yet professional voice greeting. Your voice greeting is often the first interaction someone will have with your business, so...

23 Feb

Industry News, MeloTel Features

Why Businesses Should Consider Offering Products and Services Worldwide

February 23, 2023
By user

We live in an increasingly interconnected world. Businesses have the opportunity to expand their reaches beyond their local markets and offer products and services to consumers across the globe. While this may seem like a daunting prospect, there are many compelling reasons why businesses should consider going global. Increased revenue potential....

21 Feb

Industry News, MeloTel Features

Empowering Call Centre Agents With Better Ways To Generate Leads

February 21, 2023
By user

Call centre operators often struggle to generate leads. This can be a frustrating experience for both managers and agents alike. However, with the right tools and training, call centre agents can become more effective at generating leads, resulting in increased sales and revenue for the business. How can call centre operators...

16 Feb

Customer Service, MeloTel Features, Social Media

Why Interacting With Your Audience On Social Media Is A Must

February 16, 2023
By user

We live in a digital age. Social media is a hugely powerful tool for businesses to reach and engage with their audiences. Whether you are a small business owner or a large corporation, interacting with your audience on social media can provide numerous benefits and help to grow your business....

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