Customer Service, Industry News, MeloTel Features, MeloTel News, Social Media

Copper Theft In Ottawa Disrupts Bell Services

As leaders in Canada’s telecom industry, the Melo Technology team generally keeps its ear to the proverbial ground. So we couldn’t help but notice some particularly interesting posts coming from Bell Canada’s Bell Support X (formerly Twitter) account this month. A weekend outage in the Ottawa area made headlines back...
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Client Spotlight, Customer Service, Industry News, MeloTel Features, MeloTel News

Client Spotlight: Everest Drain & Plumbing

It’s been a while since we’ve posted one of our celebrated Client Spotlight blogs. Because Melo Technology has long enjoyed numerous business relationships, we’re always more than happy to showcase them in our blog section. We greatly appreciate our clients and our Client Spotlight blogs are just one of the...
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Blog, Creative, Industry News, MeloTel Features, MeloTel News

Introducing Siclytics Intelligent Call Recap

Melo Technology is proud to unveil Siclytics Intelligent Call Recap — a powerful new AI feature that automatically transcribes and summarizes your phone calls within minutes. Delivered straight to your inbox, each recap includes a recording, summary, and a smart chat assistant that lets you ask questions about what was said. It’s like having ChatGPT for your business calls — and it’s available now.
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