Customer Service, Industry News, MeloTel Features

How Entrepreneurs Can Utilize Their Smartphones To Boost Business Productivity

Smartphones have revolutionized the ways we work and do business. With the advancement of technology, smartphones have become indispensable tools for entrepreneurs and business owners. They’re known to help manage businesses efficiently and keep connected with customers and employees. In what ways can business owners utilize their smartphones to boost...
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Blog, Industry News, MeloTel Features, MeloTel News, Statement

FOR IMMEDIATE RELEASE – MELOTEL ANNOUNCES FUTURE BRAND EVOLUTION TO “MELO”

March 14th, 2023 - Today marks the beginning of an exciting and transformative journey for MeloTel, a leading telecommunications provider for small and medium-sized businesses across Canada and the USA. After 14 years of delivering exceptional products and services to our valued clients, we are thrilled to announce our plans...
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Customer Service, Industry News, MeloTel Features

How Regular Feedback Sessions Can Boost Call Centre Productivity

In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer service and ensuring customer satisfaction. However, call centre agents face a myriad of challenges every day. They include everything from handling angry customers to navigating complex systems and procedures. As a...
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Industry News, MeloTel Features

Why Businesses Should Consider Offering Products and Services Worldwide

We live in an increasingly interconnected world. Businesses have the opportunity to expand their reaches beyond their local markets and offer products and services to consumers across the globe. While this may seem like a daunting prospect, there are many compelling reasons why businesses should consider going global. Increased revenue potential....
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Industry News, MeloTel Features

The Importance of Quickly Returning Business Messages

Business owners aren’t strangers to the importance of communication. Whether it’s communicating with customers, employees or partners, timely and effective communication is critical to the success of any business. One aspect of communication that is often overlooked is the speed at which business messages are returned. Returning messages quickly is not...
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