Customer Service
15
Aug
Call Recordings Can Be A Call Centre’s Saving Grace
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By
user
Do you own and/or operate a ball centre business? If so, you’re surely aware of the extreme importance of providing your phone agents with feedback. In the quest for providing superior customer service, it is imperative that your team members are regularly given tips on how to be people pleasers....
09
Aug
Using Stellar Phone Conversations To Set Your Business Apart
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By
The world has become a place where using our thumbs is the go-to method of communicating messages to others. Unquestionably, the advent of text messaging and social media is fantastic. We’re able to reach out and contact people with greater ease than ever before. With all that being said, it’s...
03
Aug
Why Real People And Genuine Care Make All The Difference In Business
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By
At MELO Technology, we’re not just tech experts. As well, we’re not just a team of content creators and graphic artists. We’re real people who genuinely care about our customers. We invite you to experience our exceptional support and personalized interactions every step of the way!
Today’s world is dominated by...
31
Jul
MELO Technology Empowers Employees with OpenAI GPT, Revolutionizing Customer Experiences
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By
MELO Technology, a leading company in the Telecommunications, Digital Marketing, and Drone Photography industry, has made a groundbreaking decision to adopt OpenAI GPT for all employees across its diverse departments. By incorporating this cutting-edge technology, MELO Technology aims to enhance customer experiences and solidify its position as the go-to expert...
25
Jul
Small Business-Boosting Techniques That Can Only Be Provided Over The Phone
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By
Today, we have a myriad of ways to communicate with each other. Text messages, social media DMs, email and recorded voice notes are just a few of the most popular. Lost in much of the modern-day hype over such technology is the fact that there is nothing quite like the...
29
Jun
Becoming A Master Of Excellent Customer Service Over The Phone
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By
Did you know that a smile can be heard? If you’re smiling while on the phone, it can help your tone of voice to be a lot more pleasant. This is just one of the tiny tricks that help phone agents provide excellent customer service. Remember that the telephone remains...
23
May
Phone Phenomena: Mastering The Art Of Customer Service Over The Phone
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When it comes to customer service, phone interactions play crucial roles in building strong relationships and leaving lasting impressions. Phone agents are the voice of your company. They represent your brand and provide assistance to customers exclusively over the phone. To help your phone agents excel in their roles, it’s...
18
May
Techniques For Entrepreneurs To Have On-The-Go Success
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Are you constantly on the go? Is working from the confines of a traditional office an archaic concept to you? If you are regularly on the road, maintaining a business can seem like a daunting task. Then again, you’re likely aware that with the right techniques and mindset, it's possible...
09
May
Mastering The Art Of Excellent Customer Service Over The Phone
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By
All successful business owners are aware of an undeniable truth. You cannot run a reputable business without providing excellent customer service. Its importance simply cannot be overstated. Customers from all walks of life expect seamless experiences, whether they are shopping online or interacting with your business over the phone.
Phone calls,...
23
Mar
Customer-Centricity: The Importance Of Meeting The Changing Needs Of Customers
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By
We all live in a fast-paced business world. As a result, meeting the constantly changing needs of customers is critical for the success of any company. Customers are the lifeblood of any business. Their satisfaction is key to retaining their loyalty and gaining new customers. With the rapid advancement of...