Customer Service, Industry News, MeloTel Features

Why Excellent Customer Service Over The Phone Is A Holiday Season Must

The holiday season is a critical time for businesses across all industries. As customer demand spikes and sales opportunities soar, companies must step up to meet rising expectations. While holiday promotions, festive branding and convenient shopping options matter, there’s one element that can make or break your holiday success. That...
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Industry News, MeloTel Features

The Importance of Quickly Returning Business Messages

Business owners aren’t strangers to the importance of communication. Whether it’s communicating with customers, employees or partners, timely and effective communication is critical to the success of any business. One aspect of communication that is often overlooked is the speed at which business messages are returned. Returning messages quickly is not...
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