Tag Archives: Single Number Reach
Why Your Accessibility Matters To Your Customers All Summer Long
Can you tell that we’re pretty excited about the impending summer? As we head into the Victoria Day long weekend, we’re reminded that the holiday is recognized as the unofficial start of the summer season. Officially, we have to wait until June 20th for summer to get going. That doesn’t...
Being Accessible While On The Go Is A Recipe For Business Success
Once upon a time, the phrase “going to work” specifically referred to an act performed by someone who left the home to visit a facility where his/her job would be performed. As a result, “call me on my work number” was an utterance use to request a phone call during...
How The Wonders Of Working Remotely Can Boost Your Business
If ever a person needed a reason to work remotely, it would be a simple look outside in the month of January. At least this is the case in the city of Toronto, where Melo Technology is headquartered. Over the past couple of days, snowfall has reminded us of just...
How Being An Accessible Business Owner Boosts Growth
We live in a world where we most often get what we want when we want it. For example, if you want to pick out a horror flick to watch in anticipation of Halloween, you only need to log in to your Netflix or Amazon Prime app to select from...
Becoming A Master Of Excellent Customer Service Over The Phone
Did you know that a smile can be heard? If you’re smiling while on the phone, it can help your tone of voice to be a lot more pleasant. This is just one of the tiny tricks that help phone agents provide excellent customer service. Remember that the telephone remains...