Customer Service, MeloTel Features, MeloTel News

3 Benefits Of Staying Accessible To Customers While On Vacation

The fall and winter seasons, in Canada, are well known for vacations. After all, who wouldn’t want to escape the cold? But here’s the catch. Your customers don’t take breaks just because you do. If you’re completely unreachable, you risk losing their trust and potentially their business. The good news...
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Industry News, MeloTel Features, MeloTel News

The Importance Of Staying Connected With Customers While On The Go

In 2025, customers expect quick responses and seamless communication. If your clients reach out to you and you’re unavailable, the result can be more than just missed calls. It can mean missed opportunities, damaged trust and lost business. For small and medium-sized business owners, the ability to stay in touch...
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