Tag Archives: sales
How To Avoid The Top Mistakes Made By Call Centre Phone Agents
We’re all human beings. So, at some point, we’re going to lose control of our emotions. As a call centre representative, you’ve likely encountered your fair share of callers who aren’t exactly playing it cool. As a result, you’ve probably lost your cool a couple of times. It’s to be...
What Types Of Social Media Posts Are Best For Boosting Summer Sales?
It should come as a surprise to nobody that social media activity is a key ingredient to small business success. However, it’s important to state that simply updating your accounts isn’t a guaranteed way to generate greater interest in your brand. Creative content is everything! Are your social media posts...
What Makes The Phone The Best Choice For Contacting Customers?
In our last blog, we revisited the all-important point that the telephone is a top communication tool for small business owners. The truth is that the phone is a vital part of any business. Our blog highlighted the fact that it helps you to build personal relationships, allows for faster...
Why Your Small Business Needs To Stay Hot On Social Media This Summer
The summer season will officially get underway on Thursday, June 20th. It’s an exciting time for Canadians as the warm and sunny time of the year is a great reprieve from our often-long winters. The summertime is also an exciting time for business owners. Warmer weather often brings more people...
How Offering Service With A Smile Works To Set Your Brand Apart
Did you know that you can “hear” a smile? When you smile during a conversation, you can’t help but add an affable inflection to your voice. That is why it’s so important to smile during your interactions with your customers. Yes, even when you are speaking to clients over the...