Tag Archives: phone agents
How To Provide Call Centre Feedback To Your Remote Phone Agents
Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly not alone. For more than a year now, COVID-19 has created “work from home” environments all over the world. If you operate a call centre business, you’re fortunate enough to...
What Is DaFeeder And How Does It Work?
Do you own a call centre business? If so, today’s blog will be of special interest to you! You don’t ask your phone reps to manually dial the phone numbers of your clients, do you? If so, DaFeeder Telemarketing is definitely something you need!
What Is DaFeeder?
DaFeeder is a simple web-based...
Revolutionizing Your Business With DaFeeder
Allow us to re-introduce you to MeloTel’s Telemarketing Systems. We call it DaFeeder! This web-based telemarketing software allows for your employees to have their contacts automatically dialled for them. But it does so much more than that! It also functions as an excellent online filing system. Still, that doesn’t cover...
Call Forwarding Makes Your Company A Better Customer Service Provider
You can’t always be available to your customers. Or can you? While no one expects you to answer your phone 24/7, you certainly want to give your customers the feeling you can be depended on. That means answering your phone quickly and regularly.
But, it is 2020, after all. You can’t...
Quality Feedback Is All In The Phrasing
It’s not what you say, it’s how you say it. How often have we heard that statement? It’s true what they say though. There are many ways to communicate the same message. And not all of them are effective.
If you have a friend who you rarely hear from, there are...