Tag Archives: phone agents
Call Recordings Can Be A Call Centre’s Saving Grace
Do you own and/or operate a ball centre business? If so, you’re surely aware of the extreme importance of providing your phone agents with feedback. In the quest for providing superior customer service, it is imperative that your team members are regularly given tips on how to be people pleasers....
Empowering Call Centre Agents With Better Ways To Generate Leads
Call centre operators often struggle to generate leads. This can be a frustrating experience for both managers and agents alike. However, with the right tools and training, call centre agents can become more effective at generating leads, resulting in increased sales and revenue for the business.
How can call centre operators...
How MeloTel Can Help You Get The New Year Off To A Good Start
Welcome to 2023! On behalf of the entire MeloTel team, we wish you all a very happy new year! We hope that this year will be your most successful year to date. Of course, our team hopes that we can be a big part of your company’s success in 2023....
How MeloTel Can Help You To Have Happy Holidays
Wow! Can you believe that the holidays are practically here? Hanukkah gets going this Sunday. Christmas Day is in ten days! Kwanzaa kicks off on Boxing Day. There is so much to celebrate! As a business owner, you’re likely looking forward to some much-needed time off to enjoy the holiday...
MeloTel Gives Your Machine All Its Working Parts
Creating a business is like creating a machine. You must have all the moving parts in order for the machine to work. At MeloTel, we help entrepreneurs and business owners to achieve their goals with the best service and technology. No matter your business type, we have a business solution...