Tag Archives: messaging
Why You Should Treat Your Callers To On-Hold Music And Messaging
When it comes to customer experience, small business owners often focus on visible aspects. We’re talking about things like website design, branding, social media presence and customer service training. But something that often gets ignored is what happens when a customer is put on hold.
If your callers are greeted with...
How Professional Voice Talent Packs A Promotional Punch
Every entrepreneur is in the business of grabbing attention. No matter your industry, you surely have a lot of competition. Naturally, we’ve often championed the need to have an attractive and regularly updated social media presence. But garnering a strong buzz can often require more than just awesome visuals and...