Tag Archives: feedback
4 Reasons Why Being Available To Your Customers Is So Important
"I need you to be there for me." These words represent the feelings of consumers for the businesses they support. Customer satisfaction entails so much more than providing high-quality products and services. It requires dependability. Can your customers rely on you? Something as simple as not picking up your phone...
Feedback Is A Necessity In The Call Centre Environment
Do you operate a call centre business? If so, the word “feedback” is probably thrown around quite a bit. It’s a necessary part of growing your business. And there are many different types of feedback that your company needs in order to grow. Firstly, you need feedback from your customers....
Finding More Ways To Step Up Production In Your Call Centre
In our last blog, we revisited the concept of boosting call centre production and offered up some effective ways to do just that. In today’s blog, we’d like to pick up where we left off and continue our list of production-boosting ideas.
Find ways to minimize idle time.
It’s hard to...
What Are The Best Ways To Boost Productivity In Your Call Centre?
All call centre managers have the intimidating task of getting their entire staffs to have productive days – day in and day out. Working on the phone can cause burnout. And when employees get disgruntled or dismayed with their lack of production, it’s up to their team leaders to pull...
Why Is Team-Building So Important To Your Business?
There is no way MeloTel could have climbed to the level of success it has achieved without its team members. That should go without saying. Of course, the line up of people who have comprised our team has varied over the past 11 years.
A workforce that is made up...