Tag Archives: features
Why Cloud-Hosted Phone Systems Are The Future Of Canada’s Small Businesses
As Canadian small and medium-sized businesses continue adopting digital technologies, one of the most valuable upgrades they can make is shifting from traditional landlines to cloud-hosted phone systems. For many companies, the telephone remains essential for communication, customer service, sales and day-to-day operations. However, outdated landline systems often restrict growth...
Revolutionizing Your Business Communications With Melo’s Cloud Softphone
Staying connected across devices and locations is essential for modern businesses. Melo Technology’s Cloud Softphone brings the full functionality of an office phone system directly to your smartphone, tablet, PC or Mac. Now available for Android and iPhone, this advanced SIP-based Cloud Softphone integrates seamlessly with your Melo account. It...
4 Business Phone Features That Make A Big Impact
With more than half of 2025 already behind us, it’s safe to say that VoIP phone systems are the norm. They are a top modern-day way for both businesses and everyday people to communicate. But, if we’re being fair, not everyone has completely caught up with modern technology. There are...
How Overlooking VoIP Technology Minimizes Business Growth
Once upon a time, using a rotary phone was the norm. But we got to a point in our history when it was no longer considered advanced technology. We phased out such phones and introduced the touchtone variety. But guess what? In 2025, the very concept of using landline phones...
Best Practices For Call Centre Agents To Turn Leads Into Customers
If you operate a call centre business, you’re more than well aware of the importance of top-notch customer service. Arguably, there is no more impactful scenario than the phone conversation when it comes to making a good impression. Here’s what we mean. You cannot rely on facial expressions, hand gestures...