Tag Archives: customers
Why Phone Calls Are A Top Way To Provide Customer Service During The Fall
With October in full swing, the fall season is really settling in. At this time of year, businesses often see shifts in customer needs. It could be preparing for the holiday rush, launching new promotions or adapting to seasonal slowdowns. This is why staying connected with your customers is more...
The Undeniable Value Of Attention To Detail In Customer Service
There’s a vital lesson to be learned by business owners from all industries. It doesn’t matter what type of product or service you offer. If you don’t make your customers feel valued, your brand will not be successful. Customers don’t just remember what you say. They remember how you made...
How Telemarketers Can Avoid Annoying Their Leads
We all have jobs to do. But, the way we see it, a telemarketer’s job is among the hardest ones. With a need to generate leads and close sales, a phone agent’s daily tasks can be quite challenging. Not to mention, cold calls and telemarketing have a bit of a...
The Importance Of Making Customer Interactions Stress-Free
As of today, the summer is officially here! With the warm and sunny season kicking off, many of us are thinking about all of the ways we can take loads off. Hitting the beach, going to barbeques and dipping in the pool are all on the menu. In other words,...
Why Business Owners Can’t Afford To Let The Phone Ring Out
In 2025, most people don’t like leaving voice messages. The way they figure it, the people they call should be available at the times they’re called. This, of course, can’t always be the case. However, as a small or medium-sized business owner, it’s important to know that every missed call...