Tag Archives: customer service
Why Excellent Customer Service Over The Phone Is A Holiday Season Must
The holiday season is a critical time for businesses across all industries. As customer demand spikes and sales opportunities soar, companies must step up to meet rising expectations. While holiday promotions, festive branding and convenient shopping options matter, there’s one element that can make or break your holiday success. That...
Why You Need To Keep In Touch With Clients Even While On Vacation
Don’t look now, but we’re just about midway through November! Not only are we fully immersed in the holiday shopping rush, but we’re also comfortably in vacation season. Well, at least that’s the case for many working professionals who are looking to take well-deserved breaks. Trips away from the office...
Making Your Call Centre A Customer Service Champion During The Festive Season
With a week of November already in the books, we can safely say that the holiday season is pretty much upon us. At least this is the case for business owners. The holiday season is a critical time for businesses in nearly every industry, from retail to hospitality and beyond....
Melo Technology Reaches 100 Google Reviews And Maintains 4.9 Star Rating!
The Melo Technology team is extremely thrilled to announce that we’ve reached an incredible milestone. We now have more than 100 reviews on Google with an overall rating of 4.9 stars! This achievement is more than just a number. It is a testament to the trust our customers place in...
3 Big Benefits Of Going Paperless At Your Place Of Business
We’re approximately two and a half months away from the year 2025! By now, it should go without saying that we are living in a pretty digital world. Just how much paper are you using at your place of business? In days of past, we printed just about everything that...