Tag Archives: customer service
Post A Google Review For MeloTel Using Our Friendly New Link!
Online reviews mean the world to businesses. In 2020, a positive online review is worth so much more than a traditional advertising method such as a radio spot, television commercial or flyer. That’s because consumers are smart enough to know that online reviews are generally genuine. Nothing beats word of...
Finding The Best Ways To Handle Customer Complaints
Any company owner that is serious about being competitive within his/her industry must prioritize providing excellent customer service. But even the absolute best in the business have had run-ins with irate customers. Receiving complaints is bound to happen. But it’s important to remember just how valuable customer complaints can be....
3 More Ways To Help Your Phone Agents Have Better Days
If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high. Unfortunately for you, call centres are known for their high turnover rates. Phone agents tend to get burnt out and frustrated with the amount of...
The Art Of Boosting Call Centre Employee Morale
Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of your most important jobs as a call centre manager or supervisor. By doing so, you’ll help your business thrive instead of flounder. Customer satisfaction depends heavily on the attitudes of...
Windows 7 Reaches End Of Life
Now that we are living in the 20s, it stands to reason for us all to expect many technological advances to come. Many are bound to make those of the previous decade appear archaic. Microsoft’s move from Windows 7 to Windows 10 is one of the first advances to take...