Tag Archives: customer service
The Beauty Of Letting A ChatBot Do The Chatting For You
In today’s world, a business website means more to a company than it ever has before. The pandemic has created an increased need for e-commerce. So how does your company website measure up against its competition?
It’s important to remember the extreme importance of providing excellent customer service. With fewer consumers...
Are You Ready To Stop Giving Out Your Cell Phone Number?
Do you own a small business? Are you just starting as an entrepreneur? Chances are that you regularly give out your cell phone number in order to stay in touch with clients. The giving out of this number can confuse things, can’t it? After all, it’s likely your main or...
Why Should You Make The Switch To MeloTel’s Commercial Phone Services?
In recent years, business owners from all over Canada have been switching from their landline telephones to VoIP phone systems at record rates. Every day, the knowledge that VoIP (Voice over Internet Protocol) is the way to go becomes more widespread. Between the crystal clear calling abilities and the myriad...
MeloTel Celebrates Its 12th Anniversary!
On behalf of the entire MeloTel team, we hope your new year has gotten off to an excellent start! Needless to say, 2020 was an extremely tough year for all of us. Who would have thought, one year ago, that we would endure a pandemic that would take far too...
How ChatBots Are Revolutionizing Customer Service
You may have noticed a new trend in online customer service lately. Have you recently visited any company websites just to be greeted by little messages offering you assistance? Believe it or not, more often than not, that message isn’t generated by an actual person. It’s a ChatBot! And we’re...