Tag Archives: customer service
Maintaining Your Commitment To Providing Wonderful Customer Experiences
In our last blog, we highlighted the extreme importance of showing everyone courtesy and respect. Naturally, this is incredibly important in our everyday lives. Especially given the recent turmoil that has been ignited by heinous acts of racism, now is definitely the time to spread your examples of goodwill and...
The Importance Of Showing Everyone Courtesy And Respect
Earlier this week, MeloTel released an official company statement relaying our stance on the current events. Acts of hate, for any reason, have no place in our world. As a company, we remain steadfastly committed to our role in treating all people with courtesy, dignity and respect. These recent happenings...
How To Deliver Excellent Customer Service During COVID-19
If you’re sick and tired of hearing about COVID-19, we don’t blame you one bit. We are right there with you! A couple of months into this pandemic situation have felt like years, haven’t they? Sadly, this is a situation that we’re all faced with and it doesn’t appear to...
Are Your Business Communications Disrupted By The COVID-19 Crisis?
Not sure how your company is dealing with this COVID-19 crisis. However, many small and medium sized businesses have been thrust into a logistical nightmare while facing the COVID-19 crisis. Doing everything they can to cope with the rapid closures of their business, the crisis of keeping...
MeloTel Has Modified Its Hours Of Operation
I am writing to inform you that MeloTel has modified hours of operation due to the COVID-19 crisis.Furthermore, due to increased demand for support, customers may experience slightly longer than normal wait times to get support.Rest assured will still continue to provide the excellent support you have come to...
MeloTel Commits To Customer Support During COVID-19 Crisis
We’re all going through a rough time right now. The world is collectively battling the coronavirus and with each day that passes, the news seems to get worse. There are many countries on lockdown in an effort to contain and stop the spread of COVID-19. And the way things are...
Thank You To Everyone Who Has Posted A Google Review Of MeloTel!
As we announced in a blog last week, MeloTel recently launched a new link for Google reviews. We would just like to offer you this friendly reminder that if you’ve had any interactions with the MeloTel team, we’d very appreciative of you posting a quick review of your experience.
Posting a...
Steeve Martin Is MeloTel’s Employee Of The Month For February!
The MeloTel team is very happy to announce that Steeve Martin is MeloTel’s Employee of the Month for February 2020. Steeve (and yes, his name is spelled with a total of three E’s) has been an esteemed member of MeloTel’s Customer Service & Technical Support team for over a year...
3 Reasons To Offer Your New Product Or Service For Free
The word “free” is almost always guaranteed to grab the attention of consumers. Who doesn’t like getting something for free? However, for many business owners, the word “free” is often something that sends them recoiling. How can you expect to make any money by giving things away? If you’ve asked...
How To Demonstrate Your Unbeatable Over-The-Phone Customer Service Regimen
The MeloTel team uses the phone a lot. Considering the fact that we offer services to business owners all over Canada and the United States, it’s mandatory that we use the phone to stay in touch with our clients. As a result, we’ve worked to develop a strong over-the-phone customer...