Tag Archives: customer service
Text Your Way To Success: The Benefits Of SMS Marketing For Business Owners
Is there a business owner alive who doesn’t look for ways to increase sales and attract more customers? Of course, there are many ways to grow your brand. But, one marketing strategy that you may not have considered is SMS marketing. SMS, or short message service, is a messaging protocol...
Why Business Owners Should Seek To Save Money On Their Telephone Services
Business owners are always looking for ways to cut costs and improve their bottom lines. Does this sound like you? If so, you’ve likely considered how much you're spending on your telephone services. With so many cost-effective options available today, there's no reason why you should be overpaying for phone...
Customer-Centricity: The Importance Of Meeting The Changing Needs Of Customers
We all live in a fast-paced business world. As a result, meeting the constantly changing needs of customers is critical for the success of any company. Customers are the lifeblood of any business. Their satisfaction is key to retaining their loyalty and gaining new customers. With the rapid advancement of...
How Entrepreneurs Can Utilize Their Smartphones To Boost Business Productivity
Smartphones have revolutionized the ways we work and do business. With the advancement of technology, smartphones have become indispensable tools for entrepreneurs and business owners. They’re known to help manage businesses efficiently and keep connected with customers and employees. In what ways can business owners utilize their smartphones to boost...
Sweetening Your Customer Service With Custom Hold Music
When customers call a business, they are often put on hold while they wait to be connected with a representative. This can be a frustrating experience for customers, especially if they are left listening to generic hold music or worse...silence. However, by using custom hold music, businesses can turn this...