Tag Archives: customer service
How To Provide Call Centre Feedback To Your Remote Phone Agents
Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly not alone. For more than a year now, COVID-19 has created “work from home” environments all over the world. If you operate a call centre business, you’re fortunate enough to...
Why It’s So Important For Your Customers To Easily Reach You
No matter your industry, your business operates in a competitive environment. Add the fact that, for the past year, the coronavirus pandemic has forced your business to operate differently than it ever has before. Now you have yourself a major customer satisfaction crisis. Or do you? Just because your doors...
Are You Missing A Piece Of The Puzzle To Complete Your Company?
A puzzle is not complete if a piece is missing. The same goes for the creation of your business. The last and most important piece, when building your company, is choosing the best phone company. So what constitutes “best” in this day and age? The way we see it, the...
Isn’t It Time You Added A Blog To Your Company Website?
By today’s standards, a blog is a practical must for any company website. Content marketing is all the rage. With the internet constantly being to the go-to source for any and all advertising, it’s necessary to ensure you are giving web users reasons to visit your site. With a regularly...
The MeloTel Team Wins The Lottery, New CEO Takes Over
As the title of today’s blog has clearly given away, the MeloTel team has some incredibly exciting news to share! A couple of weeks ago, we learned that we had won the $70 million Lotto Max jackpot! You can excuse us for holding off on revealing the news. MeloTel’s CEO,...
Creating Effective SMS Marketing Campaigns With MeloText
For the past couple of years, MeloTel has proudly offered MeloText as a way for small businesses to take things to the next level. As we’ve regularly championed, MeloText is an innovative Text Message & SMS/MMS Marketing Software Platform. It allows business owners to better engage with their clients through...
You’d Be Surprised What You Can Get For $30!
In 2021, it doesn’t seem like 30 bucks can buy you a whole lot, can it? Surely, you don’t have to be reminded that inflation has caused the soaring of prices for just about everything we need in our daily lives. Business owners are undoubtedly feeling the brunt of rising...
MeloTel Is Hiring! Customer Support Specialist Wanted!
MeloTel is happy to announce the availability of a brand new career opportunity! Could this be the job you’ve been looking for? Well, allow us to ask you a few questions. Do you consider yourself a computer whiz? Do you have a great capacity for solving problems? Are you a...
What Is DaFeeder And How Does It Work?
Do you own a call centre business? If so, today’s blog will be of special interest to you! You don’t ask your phone reps to manually dial the phone numbers of your clients, do you? If so, DaFeeder Telemarketing is definitely something you need!
What Is DaFeeder?
DaFeeder is a simple web-based...
MeloTel Is Now On TikTok!
As we’ve recently announced, the MeloTel team has been pretty busy these days. Although we are embarking on the first anniversary of living in a pandemic-burdened world, we’ve decided not to dwell on the glum side of things. Instead, we’re embracing our now-normal working-from-home lives and stepping things up as...