Tag Archives: customer service
Call Recordings Can Be A Call Centre’s Saving Grace
Do you own and/or operate a ball centre business? If so, you’re surely aware of the extreme importance of providing your phone agents with feedback. In the quest for providing superior customer service, it is imperative that your team members are regularly given tips on how to be people pleasers....
Using Stellar Phone Conversations To Set Your Business Apart
The world has become a place where using our thumbs is the go-to method of communicating messages to others. Unquestionably, the advent of text messaging and social media is fantastic. We’re able to reach out and contact people with greater ease than ever before. With all that being said, it’s...
Why Real People And Genuine Care Make All The Difference In Business
At MELO Technology, we’re not just tech experts. As well, we’re not just a team of content creators and graphic artists. We’re real people who genuinely care about our customers. We invite you to experience our exceptional support and personalized interactions every step of the way!
Today’s world is dominated by...
Small Business-Boosting Techniques That Can Only Be Provided Over The Phone
Today, we have a myriad of ways to communicate with each other. Text messages, social media DMs, email and recorded voice notes are just a few of the most popular. Lost in much of the modern-day hype over such technology is the fact that there is nothing quite like the...
Becoming A Master Of Excellent Customer Service Over The Phone
Did you know that a smile can be heard? If you’re smiling while on the phone, it can help your tone of voice to be a lot more pleasant. This is just one of the tiny tricks that help phone agents provide excellent customer service. Remember that the telephone remains...