Tag Archives: customer satisfaction
The Importance Of Being Readily Accessible To Customers On The Phone
In today's fast-paced world, customers expect immediate and convenient service from the businesses they interact with. For small business owners, this means being readily accessible to their customers on the phone. Whether a customer is looking for information about a product or service, or needs to resolve an issue, the...
Making Top-Notch Customer Service Your Company’s Hallmark
Customer service is everything. Okay, well maybe it’s not everything...but it sure counts for a lot. We don’t want to discredit the extreme importance of providing your customers with top quality products and services. At MeloTel, we wouldn’t be where we are today if our cloud-hosted solutions were subpar. However,...
No Tricks! Treating Your Customers How They Like To Be Treated
Halloween is just around the corner! On behalf of the entire MeloTel team, we wish all of you lovers of trick or treating a very Happy Halloween! Considering the nature of the spooky annual occasion, we thought it made sense to discuss some important ways to treat your customers. It...
Are You Increasing Your Brand Awareness On Social Media?
The world has changed. How you present yourself on social media is how people see you. This is most certainly true if you’re a business owner. In today’s world, people place a lot of weight on how companies represent themselves online. It’s extremely common for consumers to surf the internet...
What Is It Like To Be A MeloTel Customer?
Do you like being treated with respect? Are you the type of person who enjoys friendly conversations? Do you appreciate having your needs and concerns addressed immediately? Are you of the mind that your satisfaction, as a customer, is paramount? We can’t imagine anyone would answer “no” to any of...