Tag Archives: customer satisfaction
The Art Of Providing Unbeatable Customer Service With A Cloud Softphone
At Melo Technology, providing clear and easy methods of communication is our speciality. With our cloud-hosted Commercial Phone Services, we’ve long been helping North American business owners communicate better. Our cutting-edge SIP Cloud Softphone especially makes communicating a breeze. What is a Cloud Softphone, you ask? It is a software-based...
Ringing Up Customer Satisfaction With Excellent Customer Service
No matter your industry, you’re undoubtedly about to experience a pretty busy time of year. During the holiday shopping season, people from all walks of life are out and about searching for the perfect holiday gifts. This means that they are also calling up companies with greater frequency. Does your...
How Utilizing Hold Music Swings Success The Way Of Your Company
Dead silence during a telephone call is a bad look. Simply put, it often gives callers the impressions that their calls have been disconnected. Your business phone line should never give off such an impression. You shouldn't just avoid dead silence. You should take opportunities to impress and even entertain...
Call Recordings Can Be A Call Centre’s Saving Grace
Do you own and/or operate a ball centre business? If so, you’re surely aware of the extreme importance of providing your phone agents with feedback. In the quest for providing superior customer service, it is imperative that your team members are regularly given tips on how to be people pleasers....
Why Real People And Genuine Care Make All The Difference In Business
At MELO Technology, we’re not just tech experts. As well, we’re not just a team of content creators and graphic artists. We’re real people who genuinely care about our customers. We invite you to experience our exceptional support and personalized interactions every step of the way!
Today’s world is dominated by...