Tag Archives: customer satisfaction
3 Phrases That All Customer Service Phone Agents Should Use
Arguably, customer service phone agents have some of the hardest jobs in existence. They spend several hours of their days on the phone with people who are often complete strangers. Among their top objectives is to be cordial, respectful, friendly and informative. This isn’t always easy. Especially when on the...
Thank You To Everyone Who Gave Melo Technology A Five-Star Rating!
The Melo Technology team would like to take this opportunity to say thank you. We truly appreciate each and every client we’ve ever worked with. As a smaller telecom provider, we are well aware that business professionals who entrust our services are “taking a chance”. We’re thrilled to know that...
Being Accessible While On The Go Is A Recipe For Business Success
Once upon a time, the phrase “going to work” specifically referred to an act performed by someone who left the home to visit a facility where his/her job would be performed. As a result, “call me on my work number” was an utterance use to request a phone call during...
How A 3D Virtual Tour Can Heat Things Up At Your Eatery
Did you know that people can visit your eatery without actually visiting your eatery? 3D Virtual Tours allow consumers to log on to your restaurant’s website and take walks through your dining room and hallways. Are there any other areas of interest at your establishment? Is there a game room,...
The Art Of Providing Unbeatable Customer Service With A Cloud Softphone
At Melo Technology, providing clear and easy methods of communication is our speciality. With our cloud-hosted Commercial Phone Services, we’ve long been helping North American business owners communicate better. Our cutting-edge SIP Cloud Softphone especially makes communicating a breeze. What is a Cloud Softphone, you ask? It is a software-based...