Tag Archives: customer satisfaction
How MeloTel Can Help Your Restaurant To Get 5-Star Reviews
The pandemic has hit everybody hard. Needless to remind you, the last year and a half has seen immeasurable physical and mental hardships due to the coronavirus. As well, businesses of all kinds have been hurt by lockdowns. The restaurant industry, in particular, has been damaged in never-before-seen ways. Eateries...
How Can You Reach Thousands Of Customers In One Message?
Remember “the good old days” when you could freely speak to your customers in person? It seems like so long ago, doesn’t it? These days, our pandemic-burdened world is forcing us all to communicate in ways that allow for social distancing. Read: online. As a result, we don’t get the...
Why It’s So Important For Your Customers To Easily Reach You
No matter your industry, your business operates in a competitive environment. Add the fact that, for the past year, the coronavirus pandemic has forced your business to operate differently than it ever has before. Now you have yourself a major customer satisfaction crisis. Or do you? Just because your doors...
Creating Effective SMS Marketing Campaigns With MeloText
For the past couple of years, MeloTel has proudly offered MeloText as a way for small businesses to take things to the next level. As we’ve regularly championed, MeloText is an innovative Text Message & SMS/MMS Marketing Software Platform. It allows business owners to better engage with their clients through...
Are You Ready To Stop Giving Out Your Cell Phone Number?
Do you own a small business? Are you just starting as an entrepreneur? Chances are that you regularly give out your cell phone number in order to stay in touch with clients. The giving out of this number can confuse things, can’t it? After all, it’s likely your main or...
Call Forwarding Makes Your Company A Better Customer Service Provider
You can’t always be available to your customers. Or can you? While no one expects you to answer your phone 24/7, you certainly want to give your customers the feeling you can be depended on. That means answering your phone quickly and regularly.
But, it is 2020, after all. You can’t...
How Call Forwarding Can Practically Save Your Business
“She’s not available right now.”
“I’m sorry. He isn’t in the office yet. Can I take a message?”
“I apologize. I can’t locate him at the moment.”
The above phrases may appear to be popular responses to requests to speak to a business owner. And, by “popular”, we only mean that they seem...
Single Number Reach Means No More Giving Out Your Personal Numbers
Are you finding it difficult to work from home? Are you so used to your office setting that the whole “stay at home” thing is impacting your ability to work? Most entrepreneurs would say “no”. Working from home can be incredibly convenient. There’s no more having to beat rush hour...
Thank You To Everyone Who Has Posted A Google Review Of MeloTel!
As we announced in a blog last week, MeloTel recently launched a new link for Google reviews. We would just like to offer you this friendly reminder that if you’ve had any interactions with the MeloTel team, we’d very appreciative of you posting a quick review of your experience.
Posting a...
Steeve Martin Is MeloTel’s Employee Of The Month For February!
The MeloTel team is very happy to announce that Steeve Martin is MeloTel’s Employee of the Month for February 2020. Steeve (and yes, his name is spelled with a total of three E’s) has been an esteemed member of MeloTel’s Customer Service & Technical Support team for over a year...