Tag Archives: customer satisfaction
How Switching To VoIP Will Cook Up More Business At Your Restaurant
No matter your business type or industry, it’s vital that you have the ability to quickly and clearly communicate with your customers. In 2024, that’s not always achievable with a traditional landline telephone. For example, a cloud-hosted solution will enable you to make and take calls on any device you...
3 More Phrases That All Customer Service Phone Agents Should Use
Earlier this month, we posted a blog that listed some choice phrases that all customer service phone agents should use. You see, Melo Technology isn’t just a provider of top-tier cloud-hosted Commercial Phone Services. We’re also a team made up of very experienced and accomplished customer service providers. If we...
How Offering Service With A Smile Works To Set Your Brand Apart
Did you know that you can “hear” a smile? When you smile during a conversation, you can’t help but add an affable inflection to your voice. That is why it’s so important to smile during your interactions with your customers. Yes, even when you are speaking to clients over the...
3 Phrases That All Customer Service Phone Agents Should Use
Arguably, customer service phone agents have some of the hardest jobs in existence. They spend several hours of their days on the phone with people who are often complete strangers. Among their top objectives is to be cordial, respectful, friendly and informative. This isn’t always easy. Especially when on the...
Thank You To Everyone Who Gave Melo Technology A Five-Star Rating!
The Melo Technology team would like to take this opportunity to say thank you. We truly appreciate each and every client we’ve ever worked with. As a smaller telecom provider, we are well aware that business professionals who entrust our services are “taking a chance”. We’re thrilled to know that...