Tag Archives: customer satisfaction
What Makes The Phone The Best Choice For Contacting Customers?
In our last blog, we revisited the all-important point that the telephone is a top communication tool for small business owners. The truth is that the phone is a vital part of any business. Our blog highlighted the fact that it helps you to build personal relationships, allows for faster...
Why The Telephone Is A Small Business Owner’s Top Communication Tool
In 2024, there are tons of ways for us to stay in touch with each other! Most of us are using messaging apps like WhatsApp to contact our friends and family. Of course, email continues to be popular. As well, you can never discount the widespread use of social media...
Why Your Accessibility Matters To Your Customers All Summer Long
Can you tell that we’re pretty excited about the impending summer? As we head into the Victoria Day long weekend, we’re reminded that the holiday is recognized as the unofficial start of the summer season. Officially, we have to wait until June 20th for summer to get going. That doesn’t...
How Switching To VoIP Will Cook Up More Business At Your Restaurant
No matter your business type or industry, it’s vital that you have the ability to quickly and clearly communicate with your customers. In 2024, that’s not always achievable with a traditional landline telephone. For example, a cloud-hosted solution will enable you to make and take calls on any device you...
3 More Phrases That All Customer Service Phone Agents Should Use
Earlier this month, we posted a blog that listed some choice phrases that all customer service phone agents should use. You see, Melo Technology isn’t just a provider of top-tier cloud-hosted Commercial Phone Services. We’re also a team made up of very experienced and accomplished customer service providers. If we...