Tag Archives: customer satisfaction
How Your Over-The-Phone Customer Service Can Brighten Someone’s Day
When was the last time you hung up from a customer service call feeling genuinely happy? For many people, great customer service experiences aren’t just about solving problems. They’re about how the interactions make them feel. Excellent over-the-phone customer service has the unique power to turn someone’s stressful day around....
How Being Accessible To Your Customers Can Make Or Break Your Business
In the year 2025, there is no escape. Nor should there be! We’re talking about being a business owner and enabling your customers to find you when they need you. Now, we’re not saying you should be readily available and on-call 24/7. However, during business hours, there is almost no...
Why You Need To Keep In Touch With Clients Even While On Vacation
Don’t look now, but we’re just about midway through November! Not only are we fully immersed in the holiday shopping rush, but we’re also comfortably in vacation season. Well, at least that’s the case for many working professionals who are looking to take well-deserved breaks. Trips away from the office...
Making Your Call Centre A Customer Service Champion During The Festive Season
With a week of November already in the books, we can safely say that the holiday season is pretty much upon us. At least this is the case for business owners. The holiday season is a critical time for businesses in nearly every industry, from retail to hospitality and beyond....
Melo Technology Reaches 100 Google Reviews And Maintains 4.9 Star Rating!
The Melo Technology team is extremely thrilled to announce that we’ve reached an incredible milestone. We now have more than 100 reviews on Google with an overall rating of 4.9 stars! This achievement is more than just a number. It is a testament to the trust our customers place in...