Tag Archives: customer satisfaction
Why It’s So Important For Your Customers To Easily Reach You
No matter your industry, your business operates in a competitive environment. Add the fact that, for the past year, the coronavirus pandemic has forced your business to operate differently than it ever has before. Now you have yourself a major customer satisfaction crisis. Or do you? Just because your doors...
Creating Effective SMS Marketing Campaigns With MeloText
For the past couple of years, MeloTel has proudly offered MeloText as a way for small businesses to take things to the next level. As we’ve regularly championed, MeloText is an innovative Text Message & SMS/MMS Marketing Software Platform. It allows business owners to better engage with their clients through...
Are You Ready To Stop Giving Out Your Cell Phone Number?
Do you own a small business? Are you just starting as an entrepreneur? Chances are that you regularly give out your cell phone number in order to stay in touch with clients. The giving out of this number can confuse things, can’t it? After all, it’s likely your main or...
Call Forwarding Makes Your Company A Better Customer Service Provider
You can’t always be available to your customers. Or can you? While no one expects you to answer your phone 24/7, you certainly want to give your customers the feeling you can be depended on. That means answering your phone quickly and regularly.
But, it is 2020, after all. You can’t...
How Call Forwarding Can Practically Save Your Business
“She’s not available right now.”
“I’m sorry. He isn’t in the office yet. Can I take a message?”
“I apologize. I can’t locate him at the moment.”
The above phrases may appear to be popular responses to requests to speak to a business owner. And, by “popular”, we only mean that they seem...