Tag Archives: customer relationships
How Following Up With Your Customers Is A Key To Higher Sales
Make no mistake about it. Customer relationships are everything. By forgetting this, far too many businesses lose opportunities. It’s not because they lack good products or services. It’s because they fail to check in with their customers effectively. Simply put, following up with your customers is crucial for your company’s...
How To Regain The Trust Of Your Customers After Missing Their Calls
In 2025, a missed call is almost an unheard of circumstance. Well, at least it should be. To the vast majority of consumers, there’s no good reason for a business to be out of reach during business hours. We have tons of ways to communicate, of course. However, the good...
The Importance Of Staying Connected With Customers While On The Go
In 2025, customers expect quick responses and seamless communication. If your clients reach out to you and you’re unavailable, the result can be more than just missed calls. It can mean missed opportunities, damaged trust and lost business. For small and medium-sized business owners, the ability to stay in touch...
Client Spotlight: Everest Drain & Plumbing
It’s been a while since we’ve posted one of our celebrated Client Spotlight blogs. Because Melo Technology has long enjoyed numerous business relationships, we’re always more than happy to showcase them in our blog section. We greatly appreciate our clients and our Client Spotlight blogs are just one of the...
More Do’s And Don’ts Of Over-The-Phone Customer Service
It’s no secret that the Melo Technology team is a big proponent for providing top-notch customer service. We have long heralded the need to put customers first. In our last blog, we went over some important do’s and don’ts of providing over-the-phone customer service. They included answering the phone promptly,...