Tag Archives: customer relationships
The Importance Of Staying Connected With Customers While On The Go
In 2025, customers expect quick responses and seamless communication. If your clients reach out to you and you’re unavailable, the result can be more than just missed calls. It can mean missed opportunities, damaged trust and lost business. For small and medium-sized business owners, the ability to stay in touch...
Client Spotlight: Everest Drain & Plumbing
It’s been a while since we’ve posted one of our celebrated Client Spotlight blogs. Because Melo Technology has long enjoyed numerous business relationships, we’re always more than happy to showcase them in our blog section. We greatly appreciate our clients and our Client Spotlight blogs are just one of the...
More Do’s And Don’ts Of Over-The-Phone Customer Service
It’s no secret that the Melo Technology team is a big proponent for providing top-notch customer service. We have long heralded the need to put customers first. In our last blog, we went over some important do’s and don’ts of providing over-the-phone customer service. They included answering the phone promptly,...
The Do’s And Don’ts Of Over-The-Phone Customer Service
If you’ve heard it once, you’ve likely heard it a thousand times. So, let’s make this 1001, shall we? Providing excellent customer service is of paramount importance. Nothing is more important to the success of your business than the way it makes its customers feel. Especially for small and medium-sized...
Why You Need To Keep In Touch With Clients Even While On Vacation
Don’t look now, but we’re just about midway through November! Not only are we fully immersed in the holiday shopping rush, but we’re also comfortably in vacation season. Well, at least that’s the case for many working professionals who are looking to take well-deserved breaks. Trips away from the office...