Tag Archives: customer complaints
3 Best Practices For Phone Agents To Handle Customer Complaints
One of the top signifiers that you are an excellent provider of customer service is that you’re able to quell angry customers. No matter your business or industry, you’re bound to encounter consumers who aren’t particularly pleased about something. Sometimes, it’s a faulty product. Other times, it’s a late shipment....
Are You Increasing Your Brand Awareness On Social Media?
The world has changed. How you present yourself on social media is how people see you. This is most certainly true if you’re a business owner. In today’s world, people place a lot of weight on how companies represent themselves online. It’s extremely common for consumers to surf the internet...
Finding The Best Ways To Handle Customer Complaints
Any company owner that is serious about being competitive within his/her industry must prioritize providing excellent customer service. But even the absolute best in the business have had run-ins with irate customers. Receiving complaints is bound to happen. But it’s important to remember just how valuable customer complaints can be....