Tag Archives: Custom Hold Music
Why You Should Treat Your Callers To On-Hold Music And Messaging
When it comes to customer experience, small business owners often focus on visible aspects. We’re talking about things like website design, branding, social media presence and customer service training. But something that often gets ignored is what happens when a customer is put on hold.
If your callers are greeted with...
The Do’s And Don’ts Of Putting Customers On Hold
No matter your type of business, you are bound to perform some of your work over the phone. Yes, there are numerous ways to communicate with your clients, customers, colleagues and co-workers. However, it can be argued that none are quite as effective as the traditional phone call. During your...
Using Holiday Music To Jingle All The Way To Sales Success
Are you a fan of holiday music? Here’s hoping so! During this time of year, it emanates from speakers all over the place. Holiday music helps to put people into festive moods. It’s hard not to enjoy “Frosty The Snowman” or “Jingle Bells” during this always-exciting spot on the calendar.
Melo...
Ringing Up Customer Satisfaction With Excellent Customer Service
No matter your industry, you’re undoubtedly about to experience a pretty busy time of year. During the holiday shopping season, people from all walks of life are out and about searching for the perfect holiday gifts. This means that they are also calling up companies with greater frequency. Does your...
Using Stellar Phone Conversations To Set Your Business Apart
The world has become a place where using our thumbs is the go-to method of communicating messages to others. Unquestionably, the advent of text messaging and social media is fantastic. We’re able to reach out and contact people with greater ease than ever before. With all that being said, it’s...