Tag Archives: communication
A Guide To Crafting Professional And Impactful SMS Messages
As we established in a blog from a month ago, SMS marketing has the ability to outshine traditional modes of advertising. We noted that text messaging provides an immediacy of delivery that fosters instant engagements. As well, we revealed that SMS marketing boasts significantly higher open and response rates. Not...
Which Customer Service Tasks Are Best Handled Over The Phone?
There has never been a time when customer service didn’t matter. However, it can be argued that, in 2024, excellent customer service matters more than ever! Think about it. With so many ways to communicate with a company, consumers know that they have countless options at their fingertips. They can...
How To Deliver Top-Tier Customer Service While On The Road
With the summer now in full swing, you’re likely thinking of all the wonderful places you’d like to visit throughout the season. After all, the summertime and vacations are synonymous. However, being a business owner doesn’t necessarily allow you the time you need to step away from the office at...
How Picking Up The Phone Improves Your Business Interactions
“Gimme a call,” “Hit me on my cell,” and “Ding me later” are just a few of the common phrases we throw the way of our friends and colleagues these days. All of them insinuate that we will be dialing their phone numbers so that we may have live conversations...
How To Maximize The Benefits Of Your Business Phone
As we pointed out in our last blog, the telephone has gone through many changes over the decades. One thing has remained true. It is undoubtedly one of the most effective ways to communicate with others. Perhaps, this is why the telephone continues to reinvent itself. It certainly isn’t going...