Tag Archives: communication
How Overlooking VoIP Technology Minimizes Business Growth
Once upon a time, using a rotary phone was the norm. But we got to a point in our history when it was no longer considered advanced technology. We phased out such phones and introduced the touchtone variety. But guess what? In 2025, the very concept of using landline phones...
Why You Need To Keep In Touch With Clients Even While On Vacation
Don’t look now, but we’re just about midway through November! Not only are we fully immersed in the holiday shopping rush, but we’re also comfortably in vacation season. Well, at least that’s the case for many working professionals who are looking to take well-deserved breaks. Trips away from the office...
A Guide To Crafting Professional And Impactful SMS Messages
As we established in a blog from a month ago, SMS marketing has the ability to outshine traditional modes of advertising. We noted that text messaging provides an immediacy of delivery that fosters instant engagements. As well, we revealed that SMS marketing boasts significantly higher open and response rates. Not...
Which Customer Service Tasks Are Best Handled Over The Phone?
There has never been a time when customer service didn’t matter. However, it can be argued that, in 2024, excellent customer service matters more than ever! Think about it. With so many ways to communicate with a company, consumers know that they have countless options at their fingertips. They can...
How To Deliver Top-Tier Customer Service While On The Road
With the summer now in full swing, you’re likely thinking of all the wonderful places you’d like to visit throughout the season. After all, the summertime and vacations are synonymous. However, being a business owner doesn’t necessarily allow you the time you need to step away from the office at...