Tag Archives: communication
5 Phrases Every Customer Service Agent Should Use On The Phone
Do you work in a call centre? Have you spent a lot of time providing customer service over the phone? If so, you’re well aware that your job entails a whole lot more than just answering questions. Being a phone agent is more about building relationships. The right words can...
Introducing Melo Voice AI: The Future Of Business Communication
The Melo Technology team is super excited to announce a forthcoming innovation that we can’t wait to roll out! As a leading Canadian provider of telecommunications and business technology services, we have always aspired to be on the cutting edge.
Now, with the upcoming launch of Melo Voice AI, we’re stepping...
Which Professions Most Rely On Having Constant Accessibility?
In 2025, the vast majority of consumers have very little patience for businesses that miss calls. Consider the many ways we have to communicate. There is almost no excuse for customers to go very long without being able to get in touch with the companies they need help from. This...
How To Show Your Business Some Love This Valentine’s Day
Valentine’s Day comes tomorrow! On behalf of the entire Melo Technology team, we wish you a wondrous day that sees you showered with love. Now, as a business owner, you should remember that Valentine’s Day isn’t just about chocolates and roses. It’s also a great time to show appreciation for...
How Being Accessible To Your Customers Can Make Or Break Your Business
In the year 2025, there is no escape. Nor should there be! We’re talking about being a business owner and enabling your customers to find you when they need you. Now, we’re not saying you should be readily available and on-call 24/7. However, during business hours, there is almost no...