Tag Archives: communication
Which Professions Most Rely On Having Constant Accessibility?
In 2025, the vast majority of consumers have very little patience for businesses that miss calls. Consider the many ways we have to communicate. There is almost no excuse for customers to go very long without being able to get in touch with the companies they need help from. This...
How To Show Your Business Some Love This Valentine’s Day
Valentine’s Day comes tomorrow! On behalf of the entire Melo Technology team, we wish you a wondrous day that sees you showered with love. Now, as a business owner, you should remember that Valentine’s Day isn’t just about chocolates and roses. It’s also a great time to show appreciation for...
How Being Accessible To Your Customers Can Make Or Break Your Business
In the year 2025, there is no escape. Nor should there be! We’re talking about being a business owner and enabling your customers to find you when they need you. Now, we’re not saying you should be readily available and on-call 24/7. However, during business hours, there is almost no...
How Overlooking VoIP Technology Minimizes Business Growth
Once upon a time, using a rotary phone was the norm. But we got to a point in our history when it was no longer considered advanced technology. We phased out such phones and introduced the touchtone variety. But guess what? In 2025, the very concept of using landline phones...
Why You Need To Keep In Touch With Clients Even While On Vacation
Don’t look now, but we’re just about midway through November! Not only are we fully immersed in the holiday shopping rush, but we’re also comfortably in vacation season. Well, at least that’s the case for many working professionals who are looking to take well-deserved breaks. Trips away from the office...
A Guide To Crafting Professional And Impactful SMS Messages
As we established in a blog from a month ago, SMS marketing has the ability to outshine traditional modes of advertising. We noted that text messaging provides an immediacy of delivery that fosters instant engagements. As well, we revealed that SMS marketing boasts significantly higher open and response rates. Not...
Which Customer Service Tasks Are Best Handled Over The Phone?
There has never been a time when customer service didn’t matter. However, it can be argued that, in 2024, excellent customer service matters more than ever! Think about it. With so many ways to communicate with a company, consumers know that they have countless options at their fingertips. They can...
How To Deliver Top-Tier Customer Service While On The Road
With the summer now in full swing, you’re likely thinking of all the wonderful places you’d like to visit throughout the season. After all, the summertime and vacations are synonymous. However, being a business owner doesn’t necessarily allow you the time you need to step away from the office at...
How Picking Up The Phone Improves Your Business Interactions
“Gimme a call,” “Hit me on my cell,” and “Ding me later” are just a few of the common phrases we throw the way of our friends and colleagues these days. All of them insinuate that we will be dialing their phone numbers so that we may have live conversations...
How To Maximize The Benefits Of Your Business Phone
As we pointed out in our last blog, the telephone has gone through many changes over the decades. One thing has remained true. It is undoubtedly one of the most effective ways to communicate with others. Perhaps, this is why the telephone continues to reinvent itself. It certainly isn’t going...