Tag Archives: Commercial Phone Services
Enjoy The Benefits Of Making Unlimited Free Calls Across The World
Long distance isn’t what it used to be. Once upon a time, not all that long ago, the term was associated with extremely high costs. It caused people to speak to their loved ones who live abroad very infrequently. Business owners also felt the brunt of huge long distance charges....
How Your Business Benefits From Custom On-Hold Messaging For Callers
As you’re well aware, first impressions go a long way. What is the impression that callers get when they ring up your company? Let it be known that when consumers call your business, every second of their time matters. Therefore, it’s important that you don’t overlook the time they spend...
How Voicemail-to-Email Can Help Your Business To Stay Responsive
So what is voicemail-to-email? Well, it’s exactly what it sounds like! When someone leaves a voicemail on your business line, the message is automatically converted into an audio file. It is then sent directly to your designated email inbox. Depending on your setup, it may also include a text transcription...
More Do’s And Don’ts Of Over-The-Phone Customer Service
It’s no secret that the Melo Technology team is a big proponent for providing top-notch customer service. We have long heralded the need to put customers first. In our last blog, we went over some important do’s and don’ts of providing over-the-phone customer service. They included answering the phone promptly,...
The Do’s And Don’ts Of Over-The-Phone Customer Service
If you’ve heard it once, you’ve likely heard it a thousand times. So, let’s make this 1001, shall we? Providing excellent customer service is of paramount importance. Nothing is more important to the success of your business than the way it makes its customers feel. Especially for small and medium-sized...