Tag Archives: Commercial Phone Services
Wishing You And Yours A Happy And Prosperous 2025
2025 is about to begin! As we stand on the threshold of this exciting New Year, the entire Melo Technology team would like to extend its warmest wishes to you all. Consider this a huge shout out to our valued clients, dedicated colleagues and cherished friends! Now, the arrival of...
Why Excellent Customer Service Over The Phone Is A Holiday Season Must
The holiday season is a critical time for businesses across all industries. As customer demand spikes and sales opportunities soar, companies must step up to meet rising expectations. While holiday promotions, festive branding and convenient shopping options matter, there’s one element that can make or break your holiday success. That...
Say Hello To 942 – Toronto’s New Area Code Arrives In April!
There are members of the Melo Technology team that are old enough to remember a time when we didn’t have to dial area codes to phone someone. Back in the 1980’s, it was commonplace to simply use the seven digits representing the phone number to make a phone call. This...
4 Simple Ways For Small Business Owners To Cut Costs And Boost Profits
Are you looking to cut costs at your place of business? Which business owner isn’t, right? In our last blog, we highlighted the fact that going paperless is an easy way to save money and improve a company’s bottom line. However, that’s just the beginning. There are numerous areas where...
3 Best Practices For Phone Agents To Handle Customer Complaints
One of the top signifiers that you are an excellent provider of customer service is that you’re able to quell angry customers. No matter your business or industry, you’re bound to encounter consumers who aren’t particularly pleased about something. Sometimes, it’s a faulty product. Other times, it’s a late shipment....