Customer Service, Industry News, MeloTel Features, MeloTel News

More Do’s And Don’ts Of Over-The-Phone Customer Service

It’s no secret that the Melo Technology team is a big proponent for providing top-notch customer service. We have long heralded the need to put customers first. In our last blog, we went over some important do’s and don’ts of providing over-the-phone customer service. They included answering the phone promptly,...
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Customer Service, Industry News, MeloTel Features, MeloTel News

The Do’s And Don’ts Of Over-The-Phone Customer Service

If you’ve heard it once, you’ve likely heard it a thousand times. So, let’s make this 1001, shall we? Providing excellent customer service is of paramount importance. Nothing is more important to the success of your business than the way it makes its customers feel. Especially for small and medium-sized...
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Industry News, MeloTel Features, MeloTel News

Melo Technology Receives Prestigious Recognition For Award Nomination

We have some pretty exciting news! On the afternoon of Thursday, February 20th, Melo Technology received some very heartwarming and prestigious recognition. Our team is beyond honoured to have received a congratulatory letter from the Honourable Rechie Valdez. As the Minister of Small Business, she took some time out of...
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Industry News, MeloTel Features, MeloTel News, Social Media

How To Show Your Business Some Love This Valentine’s Day

Valentine’s Day comes tomorrow! On behalf of the entire Melo Technology team, we wish you a wondrous day that sees you showered with love. Now, as a business owner, you should remember that Valentine’s Day isn’t just about chocolates and roses. It’s also a great time to show appreciation for...
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