Client Spotlight

Client Spotlight: Hartzel Marine

Hartzel Marine is a one-stop shop for any and all of your marine needs. Located at 96 Ormond Street South in Thorold, Ontario, the top-quality boat dealership doubles as an automobile repair shop. Founded by Dave DeGrave, Hartzel Marine is the current incarnation of his first business, Hartzel Auto. It...
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Customer Service, MeloTel Features, MeloTel News

Using Your Over The Phone Customer Service To Dial Up Success

Providing customer service over the phone requires a little pizzazz. After all, you don’t have the luxury of facial expressions and hand gestures to communicate your message. When speaking with clients and customers over the phone, it’s vital that you utilize proper tones, inflections and verbiage to be likeable. Of...
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Customer Service, Industry News, MeloTel Features

The Vital Importance Of Top-Notch Customer Service During The Holidays

Providing excellent customer service is an integral part of any company’s success. No matter your industry, it’s vital that you show your customers that they are your highest priorities. During the always-busy holiday shopping season, treating your customers like gold is of extreme importance. Remember that first impressions matter. Thanks to the...
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