Tag Archives: Commercial Phone Services
5 Phrases Every Customer Service Agent Should Use On The Phone
Do you work in a call centre? Have you spent a lot of time providing customer service over the phone? If so, you’re well aware that your job entails a whole lot more than just answering questions. Being a phone agent is more about building relationships. The right words can...
4 Business Phone Features That Make A Big Impact
With more than half of 2025 already behind us, it’s safe to say that VoIP phone systems are the norm. They are a top modern-day way for both businesses and everyday people to communicate. But, if we’re being fair, not everyone has completely caught up with modern technology. There are...
Why Phone Conversations Are The Best Ways To Resolve Customer Disputes
We would argue that the way a company treats its customers is more important than any other facet of the brand. This is why resolving disputes quickly and effectively is essential to maintaining a strong brand reputation. Sure, you can use emails and chatbots to connect with clients who have...
Why Small Businesses Should Work With Clients Around The World
You may own a small business. But that certainly doesn’t mean that your thinking needs to be small. You can accomplish big things on a worldwide scale. The idea that only large corporations can do business internationally is outdated. Thanks to digital tools and cloud-based services, small and medium-sized businesses...
The Importance Of Making Customer Interactions Stress-Free
As of today, the summer is officially here! With the warm and sunny season kicking off, many of us are thinking about all of the ways we can take loads off. Hitting the beach, going to barbeques and dipping in the pool are all on the menu. In other words,...