Tag Archives: Commercial Phone Services
Why Phone Calls Are A Top Way To Provide Customer Service During The Fall
With October in full swing, the fall season is really settling in. At this time of year, businesses often see shifts in customer needs. It could be preparing for the holiday rush, launching new promotions or adapting to seasonal slowdowns. This is why staying connected with your customers is more...
Fall 2025 Tech Updates for Small Businesses
As the leaves change, so does the business landscape. Fall is often a season of refocusing, a time when companies prepare for the year’s final push. For small businesses, it’s also when technology shifts can make the difference between staying competitive and falling behind.
Here’s a roundup of key tech updates...
How Offering Customers Something For Free Boosts Your Business
Every business owner knows that attracting and retaining customers is no small feat. With so many competitors vying for attention, it’s essential to find ways to stand out. One of the most effective and often underestimated strategies is offering your customers something for free.
While it might seem counterintuitive to give...
5 Phrases Every Customer Service Agent Should Use On The Phone
Do you work in a call centre? Have you spent a lot of time providing customer service over the phone? If so, you’re well aware that your job entails a whole lot more than just answering questions. Being a phone agent is more about building relationships. The right words can...
4 Business Phone Features That Make A Big Impact
With more than half of 2025 already behind us, it’s safe to say that VoIP phone systems are the norm. They are a top modern-day way for both businesses and everyday people to communicate. But, if we’re being fair, not everyone has completely caught up with modern technology. There are...