Tag Archives: cloud softphone
What Is The Secret To Providing Excellent Service Over The Phone?
Even in a world dominated by email, social media and live chat, the telephone remains one of the most personal and impactful ways to connect with customers. A phone call gives your business things that digital tools often can’t. They would be the power of voice, tone and human connection.
It’s...
Fall 2025 Tech Updates for Small Businesses
As the leaves change, so does the business landscape. Fall is often a season of refocusing, a time when companies prepare for the year’s final push. For small businesses, it’s also when technology shifts can make the difference between staying competitive and falling behind.
Here’s a roundup of key tech updates...
Why You Shouldn’t Use Your Personal Phone Number For Work
As a busy entrepreneur, you probably find yourself working on the go quite a bit. How many times have you passed along your personal cell phone number in order to develop and maintain your business relationships? Have you found that you’re receiving business-related calls during inconvenient times? Certainly, it would...
4 Simple Ways For Small Business Owners To Cut Costs And Boost Profits
Are you looking to cut costs at your place of business? Which business owner isn’t, right? In our last blog, we highlighted the fact that going paperless is an easy way to save money and improve a company’s bottom line. However, that’s just the beginning. There are numerous areas where...
How Making A Phone Call Has Changed Over The Decades
My, how things have changed! Depending on your age, you may not even recall the days when we used rotary phones to make phone calls. The phone call has taken on many different forms over the past several decades. Amazingly, the telephone remains a staple in the world of communication....