Tag Archives: cloud-hosted phone services
Why Cloud-Hosted Phone Systems Are The Future Of Canada’s Small Businesses
As Canadian small and medium-sized businesses continue adopting digital technologies, one of the most valuable upgrades they can make is shifting from traditional landlines to cloud-hosted phone systems. For many companies, the telephone remains essential for communication, customer service, sales and day-to-day operations. However, outdated landline systems often restrict growth...
Why The Business Phone Is Still Alive And Well
We definitely get it. In 2024, there is a myriad of ways for us to communicate with each other. On a regular basis, we all send e-mails, text messages and direct messages on social media. Getting in touch with friends, clients, colleagues and co-workers has never been easier, right? Well,...
Phone Phenomena: Mastering The Art Of Customer Service Over The Phone
When it comes to customer service, phone interactions play crucial roles in building strong relationships and leaving lasting impressions. Phone agents are the voice of your company. They represent your brand and provide assistance to customers exclusively over the phone. To help your phone agents excel in their roles, it’s...
How VoIP Telephony Can Keep You Connected While On The Go This Spring
The arrival of spring brings warmer weather, longer days and an abundance of outdoor activities. However, as a business owner, you can't afford to put your work on hold just because you're on the go. Fortunately, VoIP (Voice over Internet Protocol) telephony can help you stay connected to your clients...
Ditching Landlines For VoIP Telephony: Why You Should Make The Switch
VoIP (Voice over Internet Protocol) telephony has revolutionized the ways in which we communicate. The technology provides businesses with a cost-effective and flexible way to stay connected with their customers and employees. If you're still using traditional landlines for your business, you're missing out on a host of benefits that...